Dennis Machado
Field Service Technician
Tache,MB
Summary
Forward-thinking professional offering more than 20 years of experience working in demanding, deadline-driven environments. Excellent skills servicing mechanical systems, making repairs and conducting warranty work and the ability to assess scope and develop repair and installation strategies. Excellent Customer Service skills, highly professional, strong organizational skills and the ability to handle multiple projects simultaneously. Versed in project, team and inventory management. Travel , managing expenses and maintaining company vehicle and assets.
Overview
20
20
years of professional experience
Work History
Field Service Technician
Stamm Food Equipment
01.2004 - Current
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Developed and implemented customized service plans to meet customer needs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Wrote and revised maintenance procedures.
- Project management with renovations, new builds, working with trades, handle scope of work, equipment, transportation, set up and relocation
Education
High School Diploma -
Winnipeg
Skills
- Quality Assurance
- Customer Relations
- Project Management, Safety Assessment, worksite preparation
- Emergency Response
- Equipment Repair, Preventive Maintenance
- Teamwork and Coordination
- Field Repair and Installation
- Diagnostic Testing
- Power Tools Operation
- Equipment Installation
- Project Estimation and Bidding
- Following Safety Practices
- Critical Thinking
- Software Proficiency
- Travel and managing expenses
- Valid Driver's License Class 5 and Class 1 Learners
- Heavy Equipment Operation
- Hydraulic lifts, Loader Operation, bobcat ,backhoe, forklift
- Equipment transportation, hauling and relocating
- Cross-functional collaboration
- Technical expertise
- Talent Management
Timeline
Field Service Technician
Stamm Food Equipment
01.2004 - Current
High School Diploma -
Winnipeg
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