Nitin Arora
Scarborough
Summary
Dedicated and detail-oriented professional with extensive experience in fast-paced environments, Adept at handling high-pressure situations, managing multiple tasks simultaneously, and ensuring the safety and well-being of individuals. Possesses strong communication skills, quick decision-making abilities, and a keen sense of urgency critical for a 911 dispatcher position. Proven ability to remain calm and focused under pressure while delivering exceptional service and maintaining situational awareness.
Overview
4
4
years of professional experience
Work History
Condominium Concierge
Ssg Security Group
01.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Mobile Patrol Gaurd
Garda World
01.2023 - 12.2023
- Reduced incidents of trespassing by vigilantly monitoring surveillance cameras and access control systems.
- Prevented thefts by maintaining constant vigilance over high-value assets within assigned patrol areas.
- Conducted risk assessments before shifts to identify potential threats or areas needing additional attention for improved safety measures.
- Responded swiftly to emergencies, assessing situations and initiating appropriate action plans to mitigate risks.
Corporate Security
Garda World
03.2022 - 12.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
Team Member
McDonald's Restaurant
01.2021 - 02.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
GED -
Monsignor Fraser College
2900 Midland Ave, Scarborough, ON M1S 3K806-2024
Skills
- Expertise in surveillance , Maintaining access control, CCTV Monitoring
- Visitor Management and parking enforcement where applicable
- Parcel and key Management as required
- Conduct Foot/vehicle patrols and diligent observers
- Good communication skills and can work well in a team environment
- Adaptable and strong work Ethic
- Works Well Under Pressure
- Critical thinking
- Active listening
- Computer skills
- Teamwork and collaboration
- Decision-making
- Stress tolerance
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Condominium Concierge
Ssg Security Group
01.2024 - Current
Mobile Patrol Gaurd
Garda World
01.2023 - 12.2023
Corporate Security
Garda World
03.2022 - 12.2022
Team Member
McDonald's Restaurant
01.2021 - 02.2022
GED -
Monsignor Fraser College
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