TARSEM TARSEM
Brampton,ON
Summary
A devoted and determined security specialist with a track record of success in threat assessment and incident response, as well as a solid foundation in security operations. Completed a four-month cooperative education term at Vista Security and Investigations, where the main topics of study were crisis management, dispatch operations, and surveillance. Eager to put a strong skill set—such as evidence management, psychological awareness, and conflict resolution—to use in a job in correctional services, guaranteeing the security and safety of both employees and prisoners at a correctional facility.
Overview
4
4
years of professional experience
Work History
Sales Associate
Winners Retail Store
10.2023 - Current
- Provided exceptional customer service, assisting customers with product inquiries and ensuring a pleasant shopping experience
- Handled cash transactions accurately and efficiently, balancing the cash register at the end of each shift
- Maintained store appearance by organizing merchandise, restocking shelves, and ensuring all displays met company standards
- Assisted in inventory management, including stock receiving, labeling, and conducting regular inventory counts
- Collaborated with team members to achieve sales targets and support store promotions
- Resolved customer complaints and issues in a professional and timely manner.
Customer Service
Sweet Palace and Restaurant
12.2022 - 09.2023
- Proficiently upsells menu items and recommends additional offerings, contributing to increased check totals
- Addressing customer inquiries promptly, responding to concerns with courtesy, and fulfilling special requests efficiently
- Utilizing a POS system for handling customer transactions, both cash and credit card
- Provides exceptional table service, ensuring a positive dining experience and fostering customer satisfaction.
Salesperson
Grocery All In 1 Store
09.2020 - 11.2022
- Cultivated customer relationships, creating opportunities for additional sales
- Delivered top-notch, personalized service to enhance sales and overall customer satisfaction
- Listened to clients, identified solutions to meet business and personal needs, and managed customers from initial contact to closure
- Demonstrated skills in quick, friendly service, maintained honesty and trustworthiness, and actively supported colleagues as a team player.
Education
Investigation Public and Private Diploma Program, Private Security, Abnormal Psychology, Public Administrative Investigative Methods, Intelligence analysis and open source -
Sheridan College - Davis
Brampton, ON04.2024
Skills
- Communication Skills
- Problem-Solving
- Report writing
- Positive attitude
- Advanced expertise in conflict de-escalation
- Adaptability
- Patience
- Effective Listening
Hobbiesactivities
Swimming, reading, community engagement, surveillance, Community outreach programs, Martial arts training, Volunteer at mental health awareness campaigns, help in programs aimed at rehabilitation
Timeline
Sales Associate
Winners Retail Store
10.2023 - Current
Customer Service
Sweet Palace and Restaurant
12.2022 - 09.2023
Salesperson
Grocery All In 1 Store
09.2020 - 11.2022
Investigation Public and Private Diploma Program, Private Security, Abnormal Psychology, Public Administrative Investigative Methods, Intelligence analysis and open source -
Sheridan College - Davis
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