Nitasha Sharma
Mississauga,ON
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Office Administrator
Active Metal Finishing Company Ltd.
Etobicoke, ON
10.2022 - Current
- Organized and maintained filing systems, including electronic databases and records.
- Coordinated and managed daily administrative operations of the office.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained customer confidence and protected operations by keeping information confidential.
- Processed invoices on a timely basis according to established procedures.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assistant Professor of English
Mudhal College of Education
Amritsar, Punjab
07.2019 - 03.2021
- Developed and implemented course syllabi for English classes.
- Created and organized lectures on various topics in English literature.
- Provided individual guidance to students on their writing projects.
- Conducted research studies in the field of linguistics, literature, and composition theory.
- Evaluated student essays and provided detailed feedback to improve writing skills.
- Collaborated with colleagues to create innovative lesson plans that engaged students in learning activities.
- Led committees responsible for assessing curriculum needs and making recommendations for improvement.
- Adapted teaching strategies to different student learning styles and skill levels.
- Reviewed student work and provided constructive feedback for improvement.
- Created and implemented lesson plans, modifying for differences in student learning styles.
Education
Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08-2022
Masters of Education - Education Assistant
Guru Nanak Dev University
India04-2018
Master of Arts - English Literature
Guru Nanak Dev University
India05-2016
Skills
- Office Supply Management
- Administrative Support
- Mail Handling
- File Maintenance
- Payroll Administration
- Office Administration
- Time Management
Timeline
Office Administrator
Active Metal Finishing Company Ltd.
10.2022 - Current
Assistant Professor of English
Mudhal College of Education
07.2019 - 03.2021
Diploma - Business
Conestoga College Institute of Technology And Advanced Learning
Masters of Education - Education Assistant
Guru Nanak Dev University
Master of Arts - English Literature
Guru Nanak Dev University
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