NISHI PATEL

• Been in Top 150 wireless associates across Canada multiple times. Went to different store locations to train and increase sale numbers. Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities.
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

• Ability to convert leads into opportunities efficiently and effectively
• Reach out to existing and potential customers to offer products and services for Telus 5G Network
• Geared toward interacting with customers at large events and small events
• Communicate with customers to understand their requirements and needs
• Offer solutions based on client's needs and capabilities
• Enter and update customer information in the database and process porting
• Handle grievances to preserve the company's reputation
• Work on the follow-ups and leads received while pursuing network relations.

• Complete authorization for production deployment. • Analysing project data and producing progress reports.

• Ensuring project team adheres to provided timelines and deliverables.

• Handling client-employee relationship and conducting meetings with project members

• Managing sister branch in India – complete ownership.

• Assisting the Project Manager in USA with administrative functions and processes.

• Resolved client issues and answers questions.

• Research expert and analyze gathered data.

• Learn about the products inside out to be able to answer any questions to the customer.