Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nishant

Edmonton

Summary

Dynamic professional with a proven track record in customer relationship building and interpersonal communication, honed at Malik Electronics and other leading companies. Excelled in enhancing client satisfaction, increasing sales revenue, and delivering high-quality video content, consistently achieving top performer status. Skilled in customer service and advanced editing techniques, adept at fostering trust-based relationships and executing projects with precision.

Overview

14
14
years of professional experience

Work History

Sales Representative

Malik Electronics
03.2018 - 11.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Delivery Courier

Delhivery Private Ltd
05.2015 - 02.2018
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.

Senior Video Editor

Multimedia Creations Ltd
02.2011 - 04.2015
  • Managed multiple projects simultaneously, ensuring timely delivery and consistent quality.
  • Consistently met tight deadlines while maintaining attention to detail and commitment to quality output.
  • Worked closely with clients to capture their vision, resulting in high levels of satisfaction and repeat business.
  • Performed color grading tasks to enhance the overall aesthetic appeal of finished videos.
  • Reviewed raw footage thoroughly for selection of best takes, streamlining edits significantly.
  • Utilized motion graphics techniques to create dynamic visuals that complemented narrative content effectively.

Education

Bachelor of Arts - Political Science

Doaba College
India
04-2009

High School Diploma -

Multimedia Creations
India
03-2008

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Sales Representative

Malik Electronics
03.2018 - 11.2024

Delivery Courier

Delhivery Private Ltd
05.2015 - 02.2018

Senior Video Editor

Multimedia Creations Ltd
02.2011 - 04.2015

Bachelor of Arts - Political Science

Doaba College

High School Diploma -

Multimedia Creations

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Nishant