Nisha Thankachan
Kamloops,British Columbia
Summary
Experienced food service professional seeking a supervisor role at Twin R Foods Ltd. to apply strong leadership, teamwork, and customer service skills in a fast-paced environment
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Server
Jamaican Kitchen
09.2022 - Current
- Greet customers and take food and beverage orders.
- Serve food and drinks promptly and accurately.
- Provide menu information and make recommendations.
- Handle customer payments and process transactions
- Ensure customer satisfaction and address my concerns
Food and Beverage Supervisor
Port Muziris Hotel
03.2019 - 03.2022
- Oversee and coordinate activities of food and beverage service staff, ensuring proper training and performance management.
- Ensure food and beverage preparation and presentation meet quality control standards and comply with health and safety regulations.
- Assist in budgeting and forecasting, track expenses, and ensure profitability by managing costs effectively.
- Assist in budgeting and forecasting, track expenses, and ensure profitability by managing costs effectively.
- Train new staff on service standards, menu items, and food safety practices to uphold the restaurant's quality.
- Prepare reports on daily operations, sales, and customer feedback for management review.
Education
Post-Baccaleurate Diploma - Tourism Destination Development
Thompson River University
Kamloops, BC04.2024
Masters in Tourism Management - Tourism Management
Indira Gandhi National Open University
India06.2017
Bachelor of Tourism Studies - Tourism Studies
Mahatma Gandhi University
India03.2011
Skills
- Customer Satisfaction
- Exceptional communication
- Leadership and Supervision
- Time Management
- Cultural Awareness
- Teamwork
Languages
English
Full Professional
Malayalam
Full Professional
Hindi
Full Professional
Tamil
Professional Working
Affiliations
- I hereby certify that the information provided above is true to the best of my knowledge.
Certification
- Serve It Right
- Food Safe Level 1
- First Aid
- WHIMS
Timeline
Restaurant Server
Jamaican Kitchen
09.2022 - Current
Food and Beverage Supervisor
Port Muziris Hotel
03.2019 - 03.2022
Post-Baccaleurate Diploma - Tourism Destination Development
Thompson River University
Masters in Tourism Management - Tourism Management
Indira Gandhi National Open University
Bachelor of Tourism Studies - Tourism Studies
Mahatma Gandhi University
- Serve It Right
- Food Safe Level 1
- First Aid
- WHIMS
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