Summary
Overview
Work History
Education
Skills
Timeline
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Nisa Jones

Edmonton,AB

Summary

Enthusiastic and detail-oriented university student with strong communication and interpersonal skills. Experienced in customer service, educational support, and community volunteering, with a proven ability to engage diverse audiences and adapt quickly to new environments. Proficient in Microsoft 365 and committed to creating inclusive, positive experiences across all roles. Passionate about history, education, and contributing meaningfully to team-based and community-focused initiatives.

Overview

6
6
years of professional experience

Work History

Sales Associate

Just Cozy
06.2024 - Current
  • Provided personalized assistance to customers, offering product recommendations and sizing support
  • Maintained a clean, organized sales floor to enhance the in-store shopping experience
  • Processed purchases, returns, and exchanges efficiently and in line with store policies
  • Accurately handled cash and card transactions while following company cash-handling procedures
  • Maintained a calm, professional demeanor during high-traffic periods and resolved customer concerns effectively
  • Fostered positive customer relationships to encourage repeat visits and build brand loyalty

Housekeeping Assistant

Seniors Association of Greater Edmonton (SAGE)
01.2020 - 08.2024
  • Cleaned and maintained individual apartments for seniors in a supportive housing environment
  • Washed, folded, and organized laundry, including personal clothing and bedding for residents with disabilities
  • Sanitized bathrooms, kitchen counters, and high-touch surfaces to ensure a safe living space
  • Vacuumed, mopped, and removed garbage to ensure cleanliness and proper hygiene
  • Communicated with residents to explain tasks in a respectful friendly manner

Volunteer Academic Tutor

Self-employeed
03.2023 - Current
  • Helped high school students improve their essay writing for English and Social Studies classes
  • Explained key concepts from Social Studies and helped prepare students for unit tests and exams
  • Worked one-on-one to break down assignments, review rough drafts, and build stronger arguments
  • Focused on improving clarity, structure, and confidence in writing
  • Encouraged better study habits and time management, especially during exam season
  • Built a comfortable, supportive environment where students could ask questions and stay motivated

Volunteer Musician

Self-employeed
11.2021 - Current
  • Performed live piano and violin music for residents in the dementia care unit to create a calming and uplifting environment
  • Selected and played music appropriate for seniors, tailoring performances to suit mood, memory, and comfort
  • Used music to support emotional well-being and social connection among residents
  • Engaged in meaningful interactions with residents and staff through shared appreciation of music
  • Contributed to the overall atmosphere of the care home by offering regular musical visits as part of community outreach

Vounteer Exhibit Attendant and Greeter

"The Works: Art Festival
07.2019 - 07.2020
  • Welcomed visitors and provided information about festival programming and exhibits
  • Distributed pamphlets and answered questions about current art displays and installations
  • Assisted with children’s craft activities, helping set up materials and guide participation
  • Supported a positive and engaging visitor experience through friendly and informed interactions

Education

Bachelor of Arts - Classics

University of Alberta
Edmonton, AB
04-2029

Skills

  • Strong verbal and written communication skills
  • Reliable, self-motivated, and detail-oriented
  • Adaptable and quick to learn new tasks or environments
  • Comfortable working independently or as part of a team
  • Experience engaging with diverse groups including children, seniors, and the public
  • Proficient in Microsoft 365 (Word, Excel, Outlook), Google Workspace, and basic data entry
  • Comfortable handling customer-facing and behind-the-scenes roles
  • Strong time management and organizational abilities

Timeline

Sales Associate

Just Cozy
06.2024 - Current

Volunteer Academic Tutor

Self-employeed
03.2023 - Current

Volunteer Musician

Self-employeed
11.2021 - Current

Housekeeping Assistant

Seniors Association of Greater Edmonton (SAGE)
01.2020 - 08.2024

Vounteer Exhibit Attendant and Greeter

"The Works: Art Festival
07.2019 - 07.2020

Bachelor of Arts - Classics

University of Alberta

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Nisa Jones