Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Ahmad Hejazi

Halifax,Canada

Summary

A highly experienced Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

12
12
years of professional experience

Work History

Sales Associate

Walmart Wireless
Halifax, NS
03.2022 - Current
  • Established and maintained connections with communications and media companies such as Rogers, Bell, Talus, etc., fostering partnerships and enhancing product offerings.
  • Responded promptly and accurately to customer inquiries regarding items or plans in store, demonstrating product knowledge and expertise.
  • Assisted customers in setting up their phones after purchasing new device, providing technical support and assistance as needed.
  • Processed payments for purchases efficiently and accurately, utilizing POS systems and cash handling procedures.
  • Guided customers to locate desired products, ensuring positive shopping experience.
  • Provided enthusiastic and helpful responses to customers both in-store and over telephone, exceeding expectations and building strong customer relationships.
  • Reduced wait times for customers during peak hours, prioritizing efficiency and customer satisfaction.
  • Greeted guests entering store in friendly manner, creating welcoming atmosphere.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

House Person

Hampton Inn
Halifax, NS
09.2021 - 02.2022
  • Delivered towels, cribs, cots, and other items to guest rooms upon request.
  • Assisted guests with luggage, ensuring their comfort and convenience.
  • Provided friendly and helpful responses to guests and colleagues, fostering positive atmosphere.
  • Reported damaged merchandise to maintenance promptly, contributing to maintenance of high standards.
  • Collaborated both independently and as part of a team to maintain a clean and safe environment for guests.

Painter

Starfish
Halifax, NS
05.2021 - 08.2021
  • Cleaned and removed old paint and wallpaper, preparing surfaces for painting.
  • Repaired damaged walls, ensuring smooth and even surface for painting.
  • Assisted with drywall installation and measurements, contributing to completion of projects.
  • Worked holidays and weekends depending on shifting needs of project.
  • Organized painting tools and maintained neat workplace, promoting efficiency and safety.

Baker

Al-Arz Pita Bakery
Halifax, NS
12.2019 - 08.2021
  • Adjusted bread sizes according to customer preferences and production requirements.
  • Supported business growth by representing bakery at local community events, fostering customer relationships and brand awareness.
  • Maintained clean and hygienic environment in compliance with food safety standards.
  • Monitored bread in oven to ensure proper baking and quality control.

Tailor

The Dresses Palace
Beirut, Lebanon
06.2012 - 08.2019
  • Added zippers, buttons, and pockets to shirts, pants, and dresses, ensuring functionality and aesthetics.
  • Took and recorded measurements accurately to create customized garments for clients.
  • Assembled various garment components using needle and thread, ensuring high-quality finished products.
  • Maintained neat and clean workplace, adhering to cleanliness and safety standards.
  • Assisted clients in selecting appropriate fabrics and notions for custom clothing designs.

Education

English as a second Language Program -

Dalhousie University
Halifax, NS
09.2022

High School Diploma -

Abed Alfatah High School
Damascus, Syria
07.2017

Skills

  • Bilingual: Excellent verbal and written skills in Arabic and English
  • Strong customer service skills: Ability to communicate with customers in great manner
  • Adaptability: Ability to adapt to changing market conditions, customer preferences, and sales strategies to drive success
  • Problem-Solving: Strong problem-solving skills to address customer concerns or objections and find solutions that meet their needs
  • Negotiation Skills: Proven ability to negotiate terms and agreements to achieve win-win outcomes for both company and customer
  • Product Knowledge: Strong understanding of products or services offered, with ability to effectively communicate features and benefits to customers
  • Multitasking
  • Building Customer Loyalty
  • Self Motivation
  • Excellent communication: Excellent verbal and written communication skills, with ability to articulate product details and persuade customers effectively
  • Team building
  • Flexible Hours
  • Hard-working: Excellent at following instructions and ability to take long shifts
  • Time management: Managed to work while taking courses
  • Quick Learner: Ability to learn and adopt new concepts fast

Volunteer Experience

Stronger Together Final Event, Halifax, NS, 2020

  • Helped attendees and addressed all their inquiries during the event.
  • Provided attendees with a brief description of the processes being implemented to ensure the smooth operation of the event.

Center for Immigrant Services, YMCA, Halifax, NS, 2019

  • Participated in Thanksgiving events.
  • Assisted with setting up and tearing down the event.
  • Offered support to fellow volunteers as needed.

Languages

English
Professional Working
Arabic
Native or Bilingual

Timeline

Sales Associate

Walmart Wireless
03.2022 - Current

House Person

Hampton Inn
09.2021 - 02.2022

Painter

Starfish
05.2021 - 08.2021

Baker

Al-Arz Pita Bakery
12.2019 - 08.2021

Tailor

The Dresses Palace
06.2012 - 08.2019

English as a second Language Program -

Dalhousie University

High School Diploma -

Abed Alfatah High School

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Ahmad Hejazi