Yasmine Berjawi
Windsor
Summary
Top-performing sales and customer service professional with extensive experience in cash handling, sales management, and front-line customer support. Recognized for consistently exceeding sales targets and delivering exceptional service that drives customer loyalty and repeat business. Proven track record in managing transactions accurately, maintaining organized inventory systems, and fostering a welcoming, team-oriented environment. Bilingual in English and Arabic, enabling clear and effective communication with diverse clientele and colleagues.
Overview
4
4
years of professional experience
Work History
Sales Associate
La Vie En Rose
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier /Front Desk /Food Server /Playroom Attendant
Slide's Indoor Playground
02.2022 - 05.2024
- Greeted customers and responded promptly to customer needs.
- Ensure the safety of children playing by supervising activities,enforcing rules, and responding promptly to any safety concerns.
- Take customer calls, handle inquiries, make reservations, and provide information about services offered at the play area.
- Operated cash register for cash, gift card, and credit card transactions accurately.
- Regularly clean tables and play areas to maintain a hygienic customer environment. Manage inventory to ensure the availability of supplies like toys and concessions.
- Manage the business's social media posts, including creating content and engaging with followers to promote the brand.
Freshly Squeezed
Smoothie Barista
04.2022 - 09.2022
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
- Prepared and served juices and blended drinks.
- Maintained a comprehensive knowledge of all menu offerings to effectively address customer inquiries or concerns.
- Executed cash register operations with utmost precision, ensuring accurate processing of customer payments.
Sales Associate / Cashier
Urban Planet
06.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained a calm demeanor and professionally managed issues in complicated, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assist customers in the fitting rooms by providing personalized recommendations, offering different sizes or styles, and ensuring a positive shopping experience while maintaining cleanliness and organization in the fitting room area.
Education
Bachelor of Science - Human Kinetics
University of Windsor
Windsor, ON04-2026
High School Diploma -
Vincent Massey Secondary School
Windsor, ON06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Sales Expertise
- Cash Handling
- Work Ethic and Integrity
- Bilingual: Fluent in English and Arabic
- Patience and Empathy
- Written and Verbal Communication
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Sales Associate
La Vie En Rose
05.2024 - Current
Freshly Squeezed
Smoothie Barista
04.2022 - 09.2022
Cashier /Front Desk /Food Server /Playroom Attendant
Slide's Indoor Playground
02.2022 - 05.2024
Sales Associate / Cashier
Urban Planet
06.2021 - 04.2022
Bachelor of Science - Human Kinetics
University of Windsor
High School Diploma -
Vincent Massey Secondary School
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