Hi, I’m
NIMISHKUMAR KUKADIYA
Manotick,ON
Summary
Proven achiever in customer engagement and sales growth, with a history at Walmart enhancing brand promotion and exceeding sales quotas. Expert in engineering sales techniques and adept in CRM software, I excel in fostering client relationships and leveraging strong communication skills for business retention.
Overview
5
years of professional experience
1
Certification
Work History
Walmart
Customer Service Sales Representative
09.2021 - 09.2023
Job overview
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Trained new employees on customer service, money handling and organizing strategies.
- Contributed to event marketing, sales and brand promotion.
- Achieved or exceeded company-defined sales quotas.
CREAR Electronics Private Ltd.
Sales Engineer Assistant
02.2019 - 03.2021
Job overview
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Managed technical integration, systems engineering program management, customer support and program management.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Liaised with assigned accounts to foster relationship development.
Education
Algonquin CollegeOttawa, ON
Post-Degree Certificate from Project Management
08.2023
University Overview
- Time, Cost and Quality Management.
- Risk and Scope Management.
- Project Estimation.
- Creating Work Breakdown Structure and analysis.
Algonquin CollegeOttawa, ON
Post-Degree Certificate from Building Automation System Operation
06.2022
University Overview
- HVAC control operations.
- Energy management strategies.
- Johnson and Delta control system.
- Lighting, FCU, Pump and VAC control.
Dharmsinh Desai UniversityGujarat, India.
Bachelor of Technology from Instrumentation And Control Engineering
08.2020
University Overview
- Intern Engineer, TATA Power, Completed 2018.
- Maintenance of control valves, turbine and generator.
- Creating PID diagrams of Electrical connection using PLC software.
- Monitoring and controlling electrical parameters through SCADA system.
- Creating daily log report of maintenance and observation.
Skills
- Customer Needs Assessment
- Sales Quota Achievement
- Engineering sales techniques
- Strong written and verbal communication
- Working knowledge of The Ontario Building Code and associated ASHRAE Standards
- High level of skill in Microsoft Office
- Ability to read construction drawings and perform accurate take-offs and pricing
- Goal-Oriented
- CRM Software
- Business growth and retention
Languages
English
Full Professional
Certification
- PLC programming 2017
- Trainee Engineer Certificate 2018
- Employee of the Year Certificate 2022
- PMI Certificate 2022
- Supervisor Health and Safety Certificate 2023
- Valid Ontario G Driver's License
- Gender Based Analysis+
- Accessibility for Ontarians with Disabilities Act
- Workplace Hazardous Materials Information System
- Certified Customer Service Specialist (CSS) - LinkedIn
- Certified Customer Service Professional (CCSP) - LinkedIn
Timeline
Customer Service Sales Representative
Walmart
09.2021 - 09.2023
Sales Engineer Assistant
CREAR Electronics Private Ltd.
02.2019 - 03.2021
Algonquin College
Post-Degree Certificate from Project Management
Algonquin College
Post-Degree Certificate from Building Automation System Operation
Dharmsinh Desai University
Bachelor of Technology from Instrumentation And Control Engineering
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