Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Hobbies and Interests
Languages
Personal Information
References
Timeline
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Nimanka Heshan Mahalekamge

Chilaw

Summary

Dynamic marketing professional with proven expertise in contract negotiation and customer relationship management at CBC Finance Limited. Adept at enhancing operational efficiency through data analysis and effective communication. Recognized for fostering strong partnerships and delivering exceptional customer service, driving positive outcomes in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Junior Marketing Officer

CBC Finance Limited.
Chilaw
06.2024 - Current
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Negotiated contracts and agreements with vendors and partners.
  • Archived confidential material using established procedures.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Participated in credit and collections activities. Reviewed and approved vendor invoices.
  • Used filing systems to improve document management and organization.
  • Provided HR administrative assistance to management team.

Collection Executive

Softlogic Finance PLC
Chilaw
02.2023 - 05.2024
  • Accepted and processed customer payments and applied toward account balances.
  • Provided customer service support by responding promptly to inquiries from both customers and internal staff members.
  • Notified credit departments and turned over records to attorneys when customers failed to respond to collection attempts.
  • Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.

Vehicle Valuation Officer

New Aruna Motors
Chilaw
01.2016 - 02.2023
  • Visiting customers at their place to check the vehicles.
  • Complete and proper checking of vehicles and evaluation.
  • Maintaining customer relationships.
  • Excellent verbal and written communication skills.
  • Awareness of competitive companies and products.
  • Maintain and update the prospective customer database.
  • Creating and submitting valuation reports.

Education

G.C.E. Advanced level - Sinhala, Economics, Roman Catholic

St. Mary’s College
Chilaw
01.2013

G.C.E. (O/L) - Health Science, Roman Catholic, English, Science, Mathematics, History, Sinhala, Commerce, Dancing

St. Mary’s College
Chilaw
01.2010

Skills

  • Contract negotiation
  • Customer relationship management
  • Effective communication
  • Team collaboration
  • Adaptability
  • Customer Service-oriented
  • MS Office Suite
  • Data analysis

Extracurricular Activities

Member of the school Volleyball team, 2011 - 2013 Member of the school dancing group, 2009 - 2010

Hobbies and Interests

  • Volleyball
  • Cricket
  • Gardening

Languages

  • Sinhala
  • English

Personal Information

  • Age: 31
  • NIC Number: 941211909 V
  • Date of Birth: 04/30/94
  • Gender: Male
  • Nationality: Sri Lankan
  • Marital Status: Married

References

  • Mr. D. L. Kuranage, New Aruna Motors Pvt Ltd., Kelimune, Maspotha, Sri Lanka, newarunamotorskg@gmail.com, +94 777 551 331
  • Mr. P. T. Nilanka, Acer Marketing Fitness Pvt Ltd, No.223, Colombo Road, Negombo, Sri Lanka, thushannilanka1395@gmail.com, +94 76 112 6736

Timeline

Junior Marketing Officer

CBC Finance Limited.
06.2024 - Current

Collection Executive

Softlogic Finance PLC
02.2023 - 05.2024

Vehicle Valuation Officer

New Aruna Motors
01.2016 - 02.2023

G.C.E. Advanced level - Sinhala, Economics, Roman Catholic

St. Mary’s College

G.C.E. (O/L) - Health Science, Roman Catholic, English, Science, Mathematics, History, Sinhala, Commerce, Dancing

St. Mary’s College
Nimanka Heshan Mahalekamge