Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Nima Afshari

Newmarket,ON

Summary

Seeking a Customer Service Representative position to leverage prior experience as a Clothing Sales Associate and expand customer service skills. A dedicated Swim Instructor experienced in teaching swimmers at all levels. Knowledgeable in safety protocols and capable of providing enjoyable learning environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Swim Instructor & Coach

Toronto Swim School
04.2023 - Current
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Provided one-on-one instruction for over 10 students requiring additional assistance in mastering specific skills or techniques.

Clothing Sales Associate

Hyperstar
09.2016 - 12.2022
  • Increased customer satisfaction by providing personalized service and quickly addressing any issues or concerns.
  • Managed fitting rooms by organizing garments according to size, style, and color while offering personalized assistance to over 20 customers daily.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

General Warehouse Worker

Shahrvand
03.2011 - 08.2016
  • Reduced order processing time by 50% with accurate picking, packing, and shipping of products to customers.
  • Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to efficiently handle materials.
  • Assisted in the training of new employees, ensuring trainees quickly became knowledgeable and productive members of the team.

Education

Associate's - Machine And Tools

Azad University
Tehran, Iran

Skills

  • Equipment Inspection of Machines
  • Group and Personalized Swim Instruction
  • Certified Lifeguard
  • First Aid and CPR Instruction
  • Proficient in Microsoft Office and other computer applications
  • Lifeguard & Water Safety Training

Languages

Persian
Native or Bilingual
Indonesian
Limited Working

Certification

  • Standard First Aid w/ CPR - 2023
  • Swim Instructor - 2023
  • National Pool Lifeguard - 2023

Timeline

Swim Instructor & Coach

Toronto Swim School
04.2023 - Current

Clothing Sales Associate

Hyperstar
09.2016 - 12.2022

General Warehouse Worker

Shahrvand
03.2011 - 08.2016

Associate's - Machine And Tools

Azad University

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Nima Afshari