Thushanan Koneswaran
Brampton,Ontario
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Also a dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Clinical Clerical Assistant
Trillium Health Partners
09.2024 - 01.2025
- Scheduling appointments
- Process invoice reconciliation
- Data entry and filing
- Answering phone calls
- Assisted in completing a new contract
- Discharged patients
Healthcare Project Member
Microsoft
01.2024 - 04.2024
- Certified by Microsoft in Azure Fundamentals
- Certified by Microsoft in Artificial Intelligence Fundamentals
- Acknowledgement of outstanding performance on a cloud computing project
- Collaborated with project members to complete a trusted chatbot for healthcare guidance
Co-op Sales Associate
Deco Windshield Repair
05.2023 - 08.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed
Administrative Support Clerk
Brander's Pool Service
09.2021 - 03.2023
- Streamlined office operations by implementing efficient filing systems and document management procedures
- Enhanced team productivity by providing exceptional administrative support to staff members, including calendar management and meeting organization
- Improved customer satisfaction ratings by promptly addressing inquiries and resolving issues in a professional manner
- Maintained accurate records of employee attendance, time off requests, and other relevant HR information for payroll processing
- Contributed to the success of team projects by coordinating meetings, tracking progress, and distributing necessary materials to stakeholders
Teaching Assistant
David Suzuki Secondary School
09.2020 - 04.2021
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation
- Assisted the lead teacher in developing comprehensive lesson plans tailored to individual student needs and abilities
Education
Bachelor of Arts - Honours Legal Studies, Business
University of Waterloo
Waterloo, ON04-2026
Highschool Diploma -
David Suzuki Secondary School
Brampton, ON06.2021
Skills
- Payment Processing
- Business Development
- Client Account Management
- Customer Needs Assessment
- Verbal Communication
- Project Support
- Meeting Coordination
- Document Management
- Task prioritization
- Attention to detail
- Organizational skills
- Excel Functions
- Tableau Software
Hobbies and Interests
- Emergency Level First Aid and CPR (Level C), St. John Ambulance, Mississauga, ON, 06/01/19
- Enjoy meeting new people, travelling to remote international regions, and swimming
- Graduated with French Diploma in Highschool
Languages
English
Native or Bilingual
Timeline
Clinical Clerical Assistant
Trillium Health Partners
09.2024 - 01.2025
Healthcare Project Member
Microsoft
01.2024 - 04.2024
Co-op Sales Associate
Deco Windshield Repair
05.2023 - 08.2023
Administrative Support Clerk
Brander's Pool Service
09.2021 - 03.2023
Teaching Assistant
David Suzuki Secondary School
09.2020 - 04.2021
Highschool Diploma -
David Suzuki Secondary School
Bachelor of Arts - Honours Legal Studies, Business
University of Waterloo
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