Nila Ragu
Markham
Summary
An aspiring team worker,hardworking and dedicated individual who wants to meet the challenges and responsibilities posed in the workplace and contribute towards the growth of services where my skills can be utilized.
Overview
5
5
years of professional experience
Work History
Parts Advisor
Parts Source
05.2023 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Managed returns and warranties efficiently, minimizing financial loss for the company while maintaining positive customer relationships.
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
Customer Care Representative
Toronto, Water & Air
01.2022 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Logged call information and solutions provided into internal database.
Data Entry Clerk
DR-HOs
07.2020 - 08.2022
- Followed established procedures to enter and process data correctly.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Education
Bachelor of Arts - Legal Studies
University of Toronto
Toronto, ON06-2028
High School Diploma -
Bur Oak Secondary School
Markham, ON06-2022
Skills
- Customer service
- Critical thinking
- Conflict resolution
- Language proficiency
- Teamwork and collaboration
- Time management
Timeline
Parts Advisor
Parts Source
05.2023 - Current
Customer Care Representative
Toronto, Water & Air
01.2022 - 12.2022
Data Entry Clerk
DR-HOs
07.2020 - 08.2022
Bachelor of Arts - Legal Studies
University of Toronto
High School Diploma -
Bur Oak Secondary School
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