NIKOLIS BANNER

•Developed policies, guidelines, and training materials for security staff to improve compliance and operational efficiency.

•Coordinated daily security system operations and access control functions, maintaining high standards of security technology.

•Managed security operations for a 45+ officer site, ensuring the safety of buildings and assets.

•Led projects to add or improve security assets, enhancing overall site security.

• Conducted regular threat risk analyses and assessments, providing recommendations for risk mitigation.

• Created and maintained security policies and guidelines, ensuring compliance with privacy regulations.

• Provided training and support to security personnel, fostering a culture of safety and security.

• Conflict management and de-escalation skills especially in unpredictable, volatile, and emergency situations including situations in which mental health and addiction are factors
• Provided assistance to members of community to navigate complex social service systems
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Responded to emergencies and performed medical operations as needed
• Gathered information, identified, and implemented resolution, planned follow-up, logged and filed risk assessments and incident reports