Nikolay Bonov Penkov
CALGARY,AB
Summary
Dynamic owner/operator with extensive experience in technical training and customer relationship management. Skilled in conflict resolution and team collaboration, consistently delivering high-quality results and enhancing operational efficiency.
Overview
19
19
years of professional experience
Work History
Owner/Operator
AMMONITE Coatings Ltd.
Calgary, Alberta
01.2009 - Current
- Collaborated effectively with diverse colleagues to achieve goals and resolve issues related to products and services.
- Executed daily responsibilities with precision and efficiency.
- Utilized advanced technical skills, working with tools, products, and expertise to troubleshoot complex problems, and implement solutions.
- Implemented training programs for new employees on equipment usage.
- Created schedules to maximize efficiency in production processes.
- Resolved client inquiries and issues promptly to enhance satisfaction.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Building Operator
Calgary Winter Club
CALGARY, AB
02.2007 - 12.2008
- Maintained heating, ventilation, and air conditioning systems for optimal performance.
- Conducted routine inspections to ensure facility safety and compliance standards.
- Coordinated maintenance schedules with contractors for timely repairs and services.
- Operated building management systems to monitor environmental conditions effectively.
Education
High School Diploma -
South-West University "Neofit Rilski"
Blagoevgrad, Bulgaria.07-2008
Skills
- Product management
- Technical training
- Cloud computing
- Customer relationship management
- Project management
- Marketing strategy
- Team collaboration
- Conflict resolution
- Effective communication
- Adaptive leadership
- Personnel management
- Risk management
- Marketing expertise
- Sales negotiation
- Budget development
- Cashflow management
- Business planning
Languages
English
Professional
Bulgarian
Professional
Russian/ Ukrainian
Professional
Serbian
Professional
Croatian
Professional
Macedonian
Professional
Czech
Limited
Polish
Limited
Community activities
As an active member of the board of directors in our Bulgarian cultural community, I've had the opportunity to engage with local businesses, attend cultural events, and foster meaningful connections with like-minded individuals. Through my involvement, I've deepened my understanding of Bulgarian culture and developed valuable skills in communication, teamwork, and leadership
References
References available upon request.
Timeline
Owner/Operator
AMMONITE Coatings Ltd.
01.2009 - Current
Building Operator
Calgary Winter Club
02.2007 - 12.2008
High School Diploma -
South-West University "Neofit Rilski"