Summary
Overview
Work History
Skills
Timeline
Generic

Guiseppe Arangio

Owner Operator Of Xpression The Salon
Whitby,ON

Summary

Dynamic leader and Owner/Operator of Xpression The Salon, excelled in operations oversight and relationship management, driving business growth and fostering team development. Leveraged financial analysis and staff training skills to enhance productivity and customer satisfaction, achieving notable profit increases. Renowned for strategic vision and effective mentoring, consistently led by example, setting high standards in the hairdressing industry.

Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.

Overview

24
24
years of professional experience

Work History

Owner/Operator

Xpression The Salon
Whitby, Ontario
10.2000 - Current
  • Devised and monitored processes to boost long-term business success and to increase profit levels
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous term.
  • Monitored over 35 employees day-to-day activities.
  • Enhanced operational efficiency and productivity by managing budgets and accounts
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Interacted well with staff and customers to build connections and nurture relationships.
  • Studied latest trends to add new merchandise to product lineup, improving sales revenues
  • Promoted positive customer experience through day-to-day supervision and management.
  • Managed, trained and motivated staff to continuously improve knowledge and abilities in hairdressing industry.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Developed and rolled out new policies designed to bolster productivity and reduce overall operational costs.
  • Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
  • Delegated daily tasks to employees, streamlining daily progress and efficiency.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Trained, coached and mentored staff to support smooth adoption of new workplace program.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed team members across both departments.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Upheld great standards of leadership for employees, consistently leading by example.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Trained and motivated employees to perform daily business functions.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed day-to-day business operations.
  • Developed business plan, processes and procedures to provide superior service and reatil to customers.

Salon Manager/Operator

Xpression the Salon
Whitby, Ontario
10.2000 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Boosted sales of beauty products by creating attractive displays and offering personalized recommendations based on client needs.
  • Collaborated with stylists to ensure high-quality services were provided consistently across all appointments.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
  • Enhanced team productivity with structured scheduling system, ensuring optimal staffing levels during peak hours.
  • Oversaw salon renovations, creating more modern and efficient workspace that enhanced service delivery.
  • Analyzed market trends to keep salon's offerings competitive and appealing to broad client base.
  • Developed and executed training programs for staff, elevating their skills in latest beauty techniques.
  • Led team of stylists and beauticians, fostering collaborative environment that boosted overall salon performance.
  • Fostered culture of continuous improvement, encouraging staff to pursue further education and certifications.
  • Coordinated with financial advisors to manage salon budget and finances, ensuring profitability and sustainable growth.
  • Organized promotional events to attract new clients, increasing salon visibility and revenue.
  • Implemented customer feedback system, using insights to improve service and address areas of concern.
  • Enhanced online presence through social media and digital marketing, attracting larger and more diverse clientele.
  • Introduced new hair and beauty products, increasing sales with strategic marketing efforts.
  • Addressed and resolved customer complaints swiftly, maintaining high levels of client satisfaction and loyalty.
  • Enhanced salon reputation and customer loyalty by implementing high-quality customer service protocols.
  • Managed inventory effectively, ensuring availability of popular products while minimizing waste.
  • Delegated workplace responsibility to appropriate staff.
  • Researched and evaluated current and potential products used by service staff.
  • Evaluated employee performance through close observation and performance rubrics.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

Skills

Operations oversight

Sales negotiation

Financial analysis

Relationship Management

Staffing

Business planning

Staff training/development

Conflict resolution

Relationship building

Effective leader

Coaching and mentoring

Inventory management

Employee scheduling

Operations management

Financial reporting

Relationship management

Pricing strategy development

Sales strategy development

Staff training and development

Documentation and reporting

Strategic planning

Payroll processing

Risk management

Business operations management

Negotiation

Accounting principles

Personnel management

Cost management

Performance analysis

Recruiting and hiring

Operational reporting

Budget development

Profit optimization

Cashflow management

Strong work ethic

Attention to detail

Team leadership

Financial management

Staff management

Expense tracking

Goal setting

Budget control

Product management

Partnership development

Revenue management

Vendor management

Competitor research

Problem-solving abilities

Team building

Team collaboration

Team development

Managing operations and efficiency

Training and development

Timeline

Owner/Operator

Xpression The Salon
10.2000 - Current

Salon Manager/Operator

Xpression the Salon
10.2000 - Current

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Guiseppe ArangioOwner Operator Of Xpression The Salon