Nikki Kasravi
Coquitlam,BC
Summary
Dynamic professional with over14 years of experience in program coordination, team leadership, business management, and immigrant services. Adept at community development, volunteer management, and client services. Passionate about fostering community engagement, enhancing resource allocation, and achieving strategic goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Community Connections Coordinator
S.U.C.C.E.S.S Immigration Services
01.2022 - Current
- - Developed and implemented community connection programs with service providers to meet targets
- - Managed a team of300+ volunteers and mentors, ensuring high service standards and adherence to best practices
- - Conducted training sessions, webinars, and mentoring initiatives for clients, members and stakeholders
- - did event planning for various occasions including appreciation events and open house and service provider fairs, seminars, and speaker recruitment
- - Prepared reports, proposals and conducted data analysis to monitor and improve program outcomes
Managing Director
Kasra Immigration Services, Ltd.
01.2020 - 01.2022
- - Provided expert guidance on immigration pathways, including Express Entry, PNP, work/study permits, LMIA, and sponsorship programs
- - Oversaw day-to-day operations, strategic planning, and financial management
- - Led client acquisition through social media strategies and effective conflict resolution
- - Ensured compliance with immigration laws and policies
Sales Manager
Reitmans Ltd.
01.2011 - 01.2021
- - Recruited, trained, and managed a team of30 employees, fostering growth and high performance
- - Monitored KPIs to guide operations and improve client satisfaction
- - Built strong partnerships with vendors to maximize business opportunities
Education
MBA - Human Resources
Hermes Institution of Science and Technology
Diploma - Immigration, Laws, Policies, and Procedures (CILPP)
University of British Columbia
Business Management and Leadership Diploma - undefined
Vancouver Career College
TESOL Certificate - undefined
TESOL Canada, Vancouver Career College
Bachelor of Arts - Teaching and English Translation
Azad University, Iran
Career Development Certificate - undefined
Life Strategies Ltd.
Certification
- Mental Health First Aid (MHFA)
- Applied Suicide Intervention Skills Training (ASIST)
- Nonviolent Crisis Intervention (NCI)
- Introduction to Settlement Work
- Reports and Proposals Writing
- Equity, Diversity, and Inclusion Training
- Complaint and Conflict Resolution
- Performance and Quality Improvement (PQI)
- Anti-Oppression Capacity Building
- Life License Qualification Certificate – Insurance Council of BC
Affiliations
- Member of Board of directors at Community Volunteer Connections (CVC)
- Associate Member of Society of Translators and Interpreters of BC
- Member of Multiculturalism Advisory Committee, City of Coquitlam
- Member of Tri-Cities Immigrants Advisory Table (TCLIP)
- Commissioner for Taking Affidavits and Oaths, BC
- Registered Member of CICC and CAPIC
Timeline
Community Connections Coordinator
S.U.C.C.E.S.S Immigration Services
01.2022 - Current
Managing Director
Kasra Immigration Services, Ltd.
01.2020 - 01.2022
Sales Manager
Reitmans Ltd.
01.2011 - 01.2021
Diploma - Immigration, Laws, Policies, and Procedures (CILPP)
University of British Columbia
Business Management and Leadership Diploma - undefined
Vancouver Career College
TESOL Certificate - undefined
TESOL Canada, Vancouver Career College
Bachelor of Arts - Teaching and English Translation
Azad University, Iran
Career Development Certificate - undefined
Life Strategies Ltd.
MBA - Human Resources
Hermes Institution of Science and Technology
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