Facilitate mentorship programs by sourcing, recruiting, interviewing, onboarding, and matching mentors and mentees, ensuring alignment with program objectives and conducting regular check-ins to monitor progress
Maintain a comprehensive mentor database using Better Impact software, ensuring mentor profiles align with mentee needs and program goals
Utilize various features of the software for posting positions, data management, and storing information for over700 volunteers and mentors
Conduct outreach to expand mentorship opportunities by engaging with professional associations, community organizations, and clients who have successfully settled in Canada
Provide training, educational support, and ongoing supervision to mentors throughout the match
Organize and facilitate workshops and community support groups, focusing on settlement, integration, and skill-building for newcomers
Collaborate with community partners to recruit new volunteers and develop mentorship opportunities, fostering positive relationships and expanding program reach
Prepare reports and program statistics to monitor outcomes, track progress, and assess program effectiveness for continuous improvement
Contribute to the achievement of program targets through strategic planning, monitoring, and reporting
Assist in policy writing and create staff and volunteer manuals in collaboration with Best Practices Coordinators, ensuring alignment with program standards
Work closely with stakeholders, including IEC-BC, CVC, Volunteer Canada, RCMP, Fraser Health, School Districts, municipalities, libraries, and others, to identify and match mentors with clients and support S.U.C.C.E.S.S
Programs
Coordinate high-profile events, including the TC Open House, Newcomer Job Fairs, Volunteer Fairs, Newcomer Welcome Fair, and Canada Day events, ensuring successful execution and engagement
MANAGING DIRECTOR
Kasra Immigration Services, Ltd.
01.2020 - 01.2022
Provided settlement services to clients, including one-on-one consultations, immigration application support, and employment-related services
Conducted workshops and webinars to educate clients on settlement processes, cultural adjustment, and community resources
Conducted workshops and webinars on topics related to immigration and settlement
Built and maintained partnerships with local employers and community organizations to enhance client outcomes
Oversaw operational and financial management, ensuring compliance with regulatory requirements and quality service delivery
SALES MANAGER
Reitmans Ltd.
01.2011 - 01.2021
Recruited, trained, and supervised a team of35+ employees, aligning performance with organizational objectives through structured appraisals and development plans
Coordinated workshops and provided ongoing support to enhance team skills, leading to a35% increase in productivity
Managed operational budgets, proposals, and reports, utilizing tools like PeopleSoft and Salesforce to optimize performance and resource allocation
PBLA Lead Teacher & LINC Instructor at S.U.C.C.E.S.S Language Services CentrePBLA Lead Teacher & LINC Instructor at S.U.C.C.E.S.S Language Services Centre
Detention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention CentreDetention Service Officer at Serco Immigration Services - Yongah Hill Immigration Detention Centre