Nikka Mae Peralta
Oshawa,ON
Summary
Detail-oriented team member with a strong background in customer service and operational efficiency. Proven ability to maintain cleanliness and organization, while effectively supporting team dynamics in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Crew Team Member
Tim Hortons
Richmond Hill, Ontario
08.2016 - 09.2021
- Prepared food and beverages according to company standards to ensure quality and consistency.
- Delivered exceptional customer service in fast-paced environment, enhancing customer satisfaction.
- Operated cash registers and handled cash transactions efficiently.
- Maintained cleanliness and organization of workstations and dining areas to promote a welcoming atmosphere.
- Assisted team members with training on operational procedures and service protocols.
- Restocked inventory to ensure availability of products for customers.
- Collaborated with team members to enhance workflow during peak hours.
- Adhered to health and safety regulations to promote a safe work environment.
- Provided excellent customer service at all times.
Retail Associate
Miniso
Richmond Hill, Ontario
10.2019 - 12.2019
- Assisted customers in finding products, answered questions, and made product recommendations.
- Guided customers in product selections and addressed inquiries to enhance shopping experience.
- Handled customer complaints and resolved issues promptly.
- Processed transactions accurately at the cash register.
- Restocked shelves and organized inventory efficiently.
- Ensured appealing store appearance by stocking shelves, organizing merchandise displays, and maintaining cleanliness.
Education
High School Diploma -
Seneca Newnham
Toronto, ON06-2021
Skills
- Food preparation
- Cash handling
- Customer service
- Team collaboration
- Health regulations
- Retail operations
Timeline
Retail Associate
Miniso
10.2019 - 12.2019
Crew Team Member
Tim Hortons
08.2016 - 09.2021
High School Diploma -
Seneca Newnham