Niki Sezar
Los Angeles
Summary
Dynamic professional with a proven track record in both operational management and creative project execution. Excels in team leadership and customer service while effectively managing social media, planning events, and overseeing daily operations. Adept at using QuickBooks for financial oversight and committed to fostering engaging environments for both clients and team members.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Art Bench Art Supplies
01.2025 - Current
- Manages and executes social media marketing strategies to increase brand engagement and reach.
- Plans and coordinates successful events, including workshops 5+ and artist showcases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
Pet Hotel Lead
PetSmart
06.2022 - 08.2024
- Managed a team and oversaw daily operations of a dog and cat hotel.
- Supervised the care and feeding of up to 150 pets, ensuring their health and safety.
- Administered medications and followed specific dietary and health accommodations for individual animals.
- Communicated with pet parents to provide updates and handle inquiries.
- Ensured a clean and safe environment by maintaining and sanitizing animal enclosures.
Sales Associate
WhitneyHowardDesigns
06.2021 - 05.2022
- Managed the end-to-end process for packing and shipping both wholesale and retail orders.
- Handled sales calls, demonstrating strong customer service and product knowledge.
- Utilized QuickBooks to manage and track financial transactions and inventory.
Crew Member
AMC Theatres
03.2021 - 06.2021
- Operated confession stand and box office, handling cash and card transactions.
- Promoted and sold membership programs to customers.
- Provided excellent customer service by answering questions and resolving guest issues.
- Maintained a clean and organized theater environment through regular ushering and cleaning duties.
Education
Bachelor of Science - Marketing
California State University, Northridge
CA12-2026
Skills
- Customer Service: Conflict Resolution, Membership Sales, Client Communication
- Management: Team Leadership, Operations Management, Event Planning
- Technical Skills: Social Media Management, QuickBooks, Sales, Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace, QuickBooks, Copilot
- General: Communication, Adaptability, Problem-Solving, Team Collaboration
Timeline
Sales Associate
The Art Bench Art Supplies
01.2025 - Current
Pet Hotel Lead
PetSmart
06.2022 - 08.2024
Sales Associate
WhitneyHowardDesigns
06.2021 - 05.2022
Crew Member
AMC Theatres
03.2021 - 06.2021
Bachelor of Science - Marketing
California State University, Northridge