Niki Muir
6000 Perth, Australia
Summary
Newly moved to Australia from Vancouver, Canda. Looking for a position to complete my 88 days of regional work. I have a versatile background in customer service roles. Known for strong customer relations, with reoccurring regular costumers and clear communication with management.
Overview
4
4
years of professional experience
Work History
Assistant Manager
The London Pub
05.2024 - 01.2026
- Assisted in managing daily operations to ensure seamless service delivery.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Trained new employees on operational procedures and customer service standards.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
Server
Johnnie Fox's Pub
05.2023 - 05.2024
- Delivered exceptional customer service in high-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, coordinating with kitchen staff to maintain timely service.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
Barista
The Standard Cafe
02.2022 - 04.2023
- Prepared and served high-quality beverages in fast-paced environment.
- Trained new baristas on customer service standards and beverage preparation techniques.
- Managed inventory levels, ensuring supplies were stocked and readily available for service.
Education
Bachelor of Arts - Film Studies
Concordia University
Montreal09-2019
Skills
- Customer service
- Money handling
- Customer relations
- Time management
Accomplishments
Vancouver International Film Festival 2025: Box Office Coordinator
BC Elections Canada 2025: Information Officer
Languages
French
Native or Bilingual
Timeline
Assistant Manager
The London Pub
05.2024 - 01.2026
Server
Johnnie Fox's Pub
05.2023 - 05.2024
Barista
The Standard Cafe
02.2022 - 04.2023
Bachelor of Arts - Film Studies
Concordia University