Nikhil Kumar Yelsehtty
Summary
Young and Accountable worker with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service with fantastic people skills. I believe my past experiences working in sales and customer service have really prepared me to be successful in this field.
Overview
4
4
years of professional experience
Work History
Gym Trainer
O2 Gym
Hyderabad, Telangana
01.2022 - 08.2022
- Evaluated members' fitness levels and health conditions to build exercise programs.
- Discussed nutrition, weight control and general lifestyle changes with members to enhance weight loss.
- Provided positive motivation for all gym patrons and assisted with heavyweights and stretching.
- Advertised promotions and classes on social media for member engagement and brand awareness.
- Demonstrated usage of equipment and machines to safely execute exercise program without injury.
- Skilled in training and assisting physically and mentally disabled people to improve physical health and strength.
Customer Sales and Service Expert
Manikanta Tea House
Hyderabad,India, Telangana
02.2020 - 01.2022
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Completed call documentation while speaking with customers.
- Processed orders, service requests and applied information to customers.
- Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Developed and delivered engaging sales presentations to convey product benefits.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Kitchen Crew Member
Exotica Restaurant
Hyderabad,india, Telangana
04.2018 - 01.2020
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Decreased food expenses by using local ingredients, defining standards for portion size and reducing waste.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Transported food items from storage areas to kitchen for prepping.
Education
MBA - Digital Marketing
University Canada West
Vancouver, BC12.2024
BBA - Marketing
London Management Academy
Hyderabad, India07.2021
Skills
- Charismatic/energetic
- Goal centered
- Great communication skills ( on phone or in person)
- Team player
- Dependable
- Many years experience helping/communicating with customers
- Exceptional Customer Service
- Will relocate as soon as necessary
Timeline
Gym Trainer
O2 Gym
01.2022 - 08.2022
Customer Sales and Service Expert
Manikanta Tea House
02.2020 - 01.2022
Kitchen Crew Member
Exotica Restaurant
04.2018 - 01.2020
MBA - Digital Marketing
University Canada West
BBA - Marketing
London Management Academy
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