Nikesha Patten
Ajax,ON
Summary
Dynamic SMB Sales and Business Development Manager with a proven track record at TDSYNNEX, enhancing client retention and expanding the client base through strategic territory management and exceptional problem-solving abilities. Achieved top sales performance by leveraging teamwork and reliability, driving growth and fostering long-lasting client relationships.
Overview
24
24
years of professional experience
1
1
Certification
Work History
SMB Sales
TDSYNNEX
09.2000 - Current
- Assisted in product development processes by providing feedback from customers regarding desired features or improvements needed within current offerings.
- Attended relevant industry events to network with potential customers and gather valuable insights into market trends and developments.
- Enhanced client retention rates by proactively identifying potential issues before they arose and addressing them efficiently.
- Achieved top performance in SMB sales team by consistently meeting or exceeding sales targets each quarter.
Business Development Manager
TDSYNNEX
09.2018 - 09.2019
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Education
High School Diploma -
Georges Vanier
Scarborough ON06-1997
Skills
- Territory management
- Closing deals
- Goal oriented
- Problem-solving abilities
- Reliability
- Teamwork and collaboration
- Prospecting clients
- Team leadership
Certification
MICROSOFT, LENOVO, AND DELL
Timeline
Business Development Manager
TDSYNNEX
09.2018 - 09.2019
SMB Sales
TDSYNNEX
09.2000 - Current
High School Diploma -
Georges Vanier
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