Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nihla Fazlul Haq

Nihla Fazlul Haq

Toronto,ON

Summary

An accomplished and passionate Destination Expert with a proven track record in crafting and coordinating luxury private-guided tours. Adept at leveraging extensive travel experience, exceptional sales skills, and a dedication to delivering unparalleled customer service. Skilled in building client relationships, creating bespoke itineraries, and ensuring an elevated travel experience.

Overview

9
9
years of professional experience

Work History

Destination Manager

Detroves Travels (PVT) Ltd
04.2014 - 08.2023
  • Consulted with clients to understand their travel preferences, interests, and budgetary requirements, resulting in tailored and unique itineraries that exceeded expectations.
  • Successfully met and surpassed monthly sales goals by 20%, consistently delivering exceptional service and building lasting relationships with clients.
  • Collaborated closely with service providers and vendors worldwide to negotiate contracts, ensuring high-quality accommodations, transportation, and experiences for clients.
  • Assisted clients in planning and organizing personalized travel experiences, demonstrating a keen understanding of luxury travel preferences and requirements.
  • Established strong client relationships through personalized communication and attention to detail, resulting in a high rate of customer satisfaction and repeat business.
  • Coordinated with local and international partners to curate exclusive travel packages, maintaining a focus on delivering exceptional client experiences.
  • Resolved client concerns and objections effectively, offering innovative solutions and additional opportunities that enhanced the overall travel experience.
  • Executed operational and administrative tasks meticulously, overseeing trip logistics and ensuring seamless travel arrangements.

Education

MBA - Innovation, Entrepreneurship And Technology

International Business University
Toronto, ON

BBA - Business Administration

University of Bedfordshire
London, UK
02.2023

Skills

  • Marketing Strategy
  • Interpersonal Skills
  • Decision Making
  • Product Development
  • Organizational Skills
  • Team Leadership
  • Adaptability
  • Problem Solving

Languages

English
Full Professional
French
Elementary

Timeline

Destination Manager

Detroves Travels (PVT) Ltd
04.2014 - 08.2023

MBA - Innovation, Entrepreneurship And Technology

International Business University

BBA - Business Administration

University of Bedfordshire

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Nihla Fazlul Haq