Hi, I’m
Niharika
Brampton,Ontario
Summary
Analytical Accounts Receivable Manager with successful career supervising five personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with more than 4 years of hands-on experience in retail industry. Certified in Canadian Investment Fund Course (CIFC- Investment Funds in Canada).
Overview
5
years of professional experience
1
Certification
2
years of post-secondary education
Work History
Air Heat Supplies
Accounts Receivable Administrator
11.2022 - Current
Job overview
- Assisted in the development of credit policies, establishing clear guidelines for extending credit to clients based on risk assessment.
- Enhanced cash flow by diligently monitoring and collecting outstanding accounts receivable balances.
- Conducted regular account audits to identify potential issues before they escalated into major problems or writeoffs.
- Increased productivity with automation of manual tasks while maintaining a high level of accuracy.
- Reduced days sales outstanding by implementing effective follow-up strategies for overdue invoices.
- Greeted and assisted customers and clients with positive, enthusiastic and friendly attitude.
- Managed the month-end close process, ensuring timely and accurate financial reporting relating to Accounts Receivable balances.
Lowe’s Canada
Sales Specialist
03.2020 - 07.2022
Job overview
- Worked closely with marketing teams to develop targeted campaigns that supported sales initiatives.
- Organized and participated in trade shows, conferences, and networking events to increase brand exposure and generate leads.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Motivated and trained 20-25 team members to meet and exceed sales goals through positive reinforcement.
Lowe’s Canada
SOS/Credit Coordinator
03.2020 - 07.2022
Job overview
- Support Lowe’s Canada credit and warranty program activities and educate new employees during the onboarding process
- Negotiated with 50-55 vendors to achieve optimal pricing, saving $100-200k annually.
- Worked closely with the company''s legal team to address any issues that arose during the collections process, mitigating potential risks and conflicts.
- Provided excellent customer service when resolving disputes, fostering positive relationships between the company and its clients.
Lowe’s Canada
Customer Service Advisor
03.2020 - 07.2022
Job overview
- Process customer sales and returns by operating a cash register, handling, and reviewing internet and pick-up orders, looking up merchandise information for price matches, and coaching other teams collaboratively as needed
- Also responsible for addressing customer complaints over the phone and in person for flexibility
- Responded to customer calls and emails to answer questions about products and services.
- Responsible for the daily administration of store funds in and out of the cash office.
Canadian Outlet
Head Cashier/ Customer Service Ambassador
05.2019 - 02.2020
Job overview
- Responded to in-person and phone inquiries and assisted customers in a very friendly and patient manner
- Count, organized and balance the cash drawer, fill out the cash slips and make deposits under the supervision of the manager
- Adhered to company guidelines regarding security protocols when managing large sums of money or sensitive financial information.
- Participated in ongoing professional development opportunities focused on improving cashier skills and staying current with industry trends.
Education
Seneca College of Applied Arts And TechnologySCARBOROUGH
Diploma in International Business from BUSINESS
05.2018 - 08.2020
Skills
- Digital Literacy
- Microsoft Excel
- Invoice Processing
- Financial Services
- Cash Handling
- Investment planning
- Mutual funds
- Client Relations
- Risk Assessment
- Relationship building and management
- Sales expertise
- Pipeline Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Nepali
Elementary
Certification
- Canadian Investment Fund Course (CIFC) - Completed
Timeline
Accounts Receivable Administrator
Air Heat Supplies
11.2022 - Current
Sales Specialist
Lowe’s Canada
03.2020 - 07.2022
SOS/Credit Coordinator
Lowe’s Canada
03.2020 - 07.2022
Customer Service Advisor
Lowe’s Canada
03.2020 - 07.2022
Head Cashier/ Customer Service Ambassador
Canadian Outlet
05.2019 - 02.2020
Seneca College of Applied Arts And Technology
Diploma in International Business from BUSINESS
05.2018 - 08.2020
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceSoftware
MICROSOFT Excel, Word, Adobe, Access
Streamline, POS System