Mariana Bouchard
Waterloo,Ontario
Summary
Dynamic Accounts Receivable Administrator at Pestell Pet Products Group with a proven track record in optimizing cash flow and resolving billing discrepancies. Adept at multitasking and maintaining client confidentiality, I excel in delivering exceptional customer service while ensuring accuracy in financial reporting and invoicing.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Accounts Receivable Administrator
Pestell Pet Products Group
New Hamburg, Ont
08.2017 - 01.2025
- Process and post all incoming payments (eft, ach, wire, cheques)
- Maintain cash flow position
- Prepare invoices, reports, financial statements, and spreadsheets
- Reconcile the accounts receivable ledger
- Maintain all customer accounts, verify discrepancies and resolve customer billing issues
- Generate account statements
- Collection tasks
- Coordinate the approval process for lines of credit
- Performing administrative and clerical tasks, such as data entry, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts
- Reconcile warehouse inventory for two companies
Office Coordinator
Re/Max Twin City
Kitchener, Ont
08.2015 - 08.2017
- Executive assistant to Broker Manager
- Organize and lead staff meetings and team building activities
- Prepare monthly staff schedule
- Assist Broker Manager with recruiting and retention of Salespersons
- Develop and maintain agent relations
- Implement new processes from head office
- Interview and hire new personnel for full-time and part-time positions
- Order and maintain office inventory and supplies
Office Administrator
Ariston Realty Corp.
Toronto, Ont
01.2013 - 08.2015
- Process all financial transactions and create trades, invoices and statements for every closing deal
- Organize and process accounts payable and receivable
- Respond in a timely manner to all agent and customer inquiries
- Provided general administrative and agent support
- Controlled and maintained office inventory
- Create and order advertising material such as business cards, feature sheets and signs
- Maintained listings on Toronto MLS
- Trusted key holder and access to bank accounts
Receptionist and Agent Support
Royal LePage Real Estate Services Ltd., Brokerage
Toronto, Ont
01.2007 - 01.2013
- Inputted data for new listings on to Toronto MLS and provided marketing material
- Respond to all customer inquiries
- Handled switch board in a timely and organized manner
- Managed appointment schedule for multiple agents
- Key holder & alarm code carrier
Accounts Payable Administrator
Pestell Pet Products Group
New Hamburg, Ont
- Review and verify invoices
- Sort, code and match vendor invoices
- Prepare and process weekly payments
- Reconcile warehouse inventory for two companies
- Resolve discrepancies with invoices
- U.S. registrar; maintain sale licenses and tonnage reporting in United States
- Coordinate lunch and learns
- Back up receptionist for lunches and holidays
Education
O.S.S.D -
Archbishop Romero C.S.S.
Toronto, Ont01.2007
Skills
- Communication skills
- Customer service
- Adaptability
- Calm under pressure
- Multitasking
- Client confidentiality
- Detail-oriented
Professional Strengths And Skills
- Possess excellent communication skills.
- Perform tasks quickly, efficiently and professionally.
- Exceptional customer service skills.
- Effectively demonstrate flexibility and multitasking skills while under pressure in a fast paced and always changing environment.
- Demonstrated extreme commitment to client confidentiality while dealing with sensitive information.
Languages
English
Native/ Bilingual
Portuguese
Professional
Certification
First Aid
Timeline
Accounts Receivable Administrator
Pestell Pet Products Group
08.2017 - 01.2025
Office Coordinator
Re/Max Twin City
08.2015 - 08.2017
Office Administrator
Ariston Realty Corp.
01.2013 - 08.2015
Receptionist and Agent Support
Royal LePage Real Estate Services Ltd., Brokerage
01.2007 - 01.2013
Accounts Payable Administrator
Pestell Pet Products Group
O.S.S.D -
Archbishop Romero C.S.S.