Nidhi Nandha
Winnipeg,MB
Summary
Results-oriented and customer-focused professional with a strong background in retail operations, customer service, and cash handling. Proven expertise in optimizing transaction accuracy using Microsoft Excel and fostering exceptional customer relationships to drive satisfaction and loyalty. Adept at time management, conflict resolution, and working in fast-paced environments. Recognized for a collaborative leadership style and ability to consistently exceed performance expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Lintons Beauty World
08.2023 - 07.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier Manager
True Cosmetics
06.2022 - 01.2023
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Built positive relationships with customers to increase repeat business.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
Education
Bachelor of Arts - Criminology
University of Manitoba
Winnipeg, MB09.2027
Skills
- Customer service excellence
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Cash handling accuracy
- retail operations
Accomplishments
- Awarded “Employee of the Month” in December 2022.
- Business Development - Initiated two key partnerships, which resulted in 2.2% revenue growth.
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- CDL (International Computer Driving License) | Microsoft Office
Languages
English
Native or Bilingual
Hindi
Full Professional
Gujarati
Native or Bilingual
French
Limited Working
Certification
- First Aid Training - January 2024
- ICDL (International Computer Driving License) | Microsoft Office
Timeline
Sales Associate
Lintons Beauty World
08.2023 - 07.2024
Cashier Manager
True Cosmetics
06.2022 - 01.2023
Bachelor of Arts - Criminology
University of Manitoba
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