Nicolette Krolkiewicz
Toronto
Summary
Experienced Dental Hygienist with 4 years of expertise in fast-paced, high-volume dental offices. Proficient in dental examinations and prophylaxis for optimal dental health and disease prevention through patient education. Establishes a friendly rapport with patients while maintaining efficiency. Passionate about the dental industry and eager to advance as a Dental Hygienist. Brings over 8 years of experience in preventive dental care, including oral health program development and patient education. Known for being patient-focused and skilled at building long-term relationships with patients and colleagues.
Overview
8
8
years of professional experience
Work History
Dental Hygienist
Mala Dental
02.2022 - 01.2025
- Performing preventive dental treatments: cleaning, scaling, sandblasting, and fluoride application
- Educating patients on oral hygiene practice
- Assisting dentists during procedures, including root canal treatments, fillings, and extractions
- Preparing the workstation, tools, and materials necessary for dental treatments
- Supporting patients during procedures (e.g., relaxation techniques, instructions)
- Managing patient care, including preparation for dental visits and maintaining medical records
- Diagnosing dental problems through interviews and preliminary examinations
- Maintaining clinic hygiene and sterilizing tools
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Maintained accurate medical and dental records by documenting important patient dataa.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing, brushing.
- Improved and developed knowledge through continuing education courses and seminars.
- Carried out advanced dental cleaning services.
- Screened patients for signs of oral cancer, lesions, or disease by visually and manually inspecting mouth and gums.
- Made and confirmed appointments to promote necessary follow-up care to maintain dental health.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with dentists in developing and implementing personalized care plans for dental patients.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Polished patients' teeth to remove surface stains.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Educated patients on importance of oral hygiene and demonstrated techniques for flossing and brushing.
- Educated patients on proper oral hygiene and nutrition and provided instructions for brushing, flossing and other preventive care.
- Conducted patient interviews and gathered patient medical and dental histories, adding to dental charts.
Clinic Manager
Mala Dental
01.2022 - 01.2025
- Managing staff recruitment, training, evaluation, and scheduling
- Overseeing financial operations, budgeting, and reporting to enhance clinic efficiency
- Planning and organizing clinic schedules, patient coordination, and supply management
- Ensuring service quality, maintaining medical standards, and developing staff procedures
- Marketing and promoting the clinic, including branding activities
- Addressing patient concerns, responding to inquiries, and ensuring satisfaction
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Hired, trained and supervised employees to maintain team of high performers.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
Dental Assistant
Mala Dental
05.2020 - 04.2023
- Assisting during procedures with 'four-hand' techniques
- Sterilizing instruments and preparing materials for various treatments
- Specializing in prosthodontics, endodontics, implantology, and conservative dentistry
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Exposed, developed and mounted dental x-rays.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Verified patient insurance eligibility and benefits.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Prepared patient X-rays and images for review by dentist.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Designed dental report card to explain patient dental health status and treatment plans.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
Clinic Manager
Helio Dent
02.2022 - 10.2022
- Managing and evaluating staff performance
- Overseeing staff schedules and professional development
- Hired, trained and supervised employees to maintain team of high performers.
- Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Enforced maintenance of clean and organized work environment in compliance with safety and sanitation regulations.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Budgeted for resources to control expenditure and maximize profits.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Collaborated with store manager to maintain daily operations.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Developed policies and procedures for effective pharmacy management.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Dental Assistant
Helio Dent
02.2022 - 10.2022
- Preparing the room and tools before patient appointments
- Ensuring patient comfort and readiness for exams or treatments
- Assisting orthodontists during procedures, providing necessary tools and materials
- Managing patient medical records and coordinating clinic schedules
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Took dental images following strict patient protection rules, applying lead aprons.
- Exposed, developed and mounted dental x-rays.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Verified patient insurance eligibility and benefits.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Designed dental report card to explain patient dental health status and treatment plans.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
Farm Manager
Horticultural Farm
08.2017 - 01.2022
- Managing documentation and selecting appropriate fertilizers and sprays
- Supervising crop harvests and overseeing wholesale fruit and grain sales
- Leading and coordinating workers
Head of Dental Assistants
Dentactiv
01.2018 - 07.2019
- Supervising and coordinating the dental assistant team
- Implementing and monitoring medical procedures
- Collaborating with supply departments to maintain resources
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
Dental Assistant
Dentactiv
02.2017 - 07.2019
- Assisting during surgical procedures, endodontics, implantology, pediatric dentistry, and prosthetics
- Maintaining medical documentation in paper and digital formats
- Operating and sterilizing medical instruments
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Scheduled and confirmed patient appointments.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
Education
Bachelor of Interior Design - Interior Design
DeCandia Design Academy
Warsaw,Poland 06-2025
Associate's Degree - Dental Hygiene
Plejada
Biała Podlaska,Poland 02.2024
Associate's Degree - Dental Assistant II
Plejada
Biała Podlaska,Poland 02.2017
Bachelor - Information And Communication Technology
PSW University
Biała Podlaska,Poland 05.2014
Skills
- Communication Skills (explaining procedures, building rapport with patients)
- Attention to Detail (ensuring thorough cleanings and accurate record-keeping)
- Empathy and Patient Care (making anxious patients feel comfortable)
- Time Management (managing a busy schedule efficiently)
- Team Collaboration (working with dentists, assistants, and office staff)
- Problem-Solving (addressing patient concerns or identifying oral health issues)
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Arabic
Elementary
Russian
Limited Working
Ukrainian
Limited Working
Personal Information
Date of Birth: 11/12/94
Marietta,Georgia USA
Interests
- Traveling and Exploring Cultures: Passionate about discovering new destinations, immersing myself in diverse cultures, and building a global perspective through meaningful experiences
- Health and Fitness: Dedicated to maintaining a healthy and active lifestyle through regular workouts, mindfulness practices, and exploring new wellness trends
- Interior Design: Enthusiastic about designing creative and functional spaces, blending aesthetics with practicality to create inviting environments
- Personal Growth: Actively pursue opportunities for self-development, including reading, learning new skills, and participating in workshops
- Community Engagement: Enjoy volunteering and contributing to local initiatives, fostering meaningful connections, and giving back to the community
Timeline
Dental Hygienist
Mala Dental
02.2022 - 01.2025
Clinic Manager
Helio Dent
02.2022 - 10.2022
Dental Assistant
Helio Dent
02.2022 - 10.2022
Clinic Manager
Mala Dental
01.2022 - 01.2025
Dental Assistant
Mala Dental
05.2020 - 04.2023
Head of Dental Assistants
Dentactiv
01.2018 - 07.2019
Farm Manager
Horticultural Farm
08.2017 - 01.2022
Dental Assistant
Dentactiv
02.2017 - 07.2019
Bachelor of Interior Design - Interior Design
DeCandia Design Academy
Associate's Degree - Dental Hygiene
Plejada
Associate's Degree - Dental Assistant II
Plejada
Bachelor - Information And Communication Technology
PSW University
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