Om Agravat
Toronto
Summary
Results-driven sales and marketing professional with a strong background in inside sales, B2B customer relations, CRM expertise (Salesforce, HubSpot), and client engagement. Adept at managing key accounts, identifying upselling opportunities, and consistently exceeding sales targets. Eager to apply my consultative sales approach and relationship-building skills in the medical device and dental industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Hp Inc
09.2024 - Current
- Supported and partnered with senior Field Sales Representatives in managing national B2B and federal accounts across Canada and globally.
- Acted as point of contact for inbound queries, pricing, order tracking, and account support.
- Executed cross-sell and upsell strategies aligned with promotional campaigns and client goals.
- Utilized Salesforce and HubSpot to manage pipelines, document touchpoints, and report on sales activity.
- Collaborated with internal teams to solve account issues, ensuring customer satisfaction and retention.
Student Ambassador
Sheridan College - Hazel McCallion Campus
08.2023 - 04.2024
- Represented institution at events with 2000+ attendees; engaged in one-on-one Q&A and campus tours.
- Supported marketing team in executing outreach campaigns; assisted in planning on-site logistics and communication strategies.
- Created and analyzed social media ads to support lead generation.
- Mentored students to increase satisfaction and help engage in campus life.
Sales Consultant
Peoples Jewellers
09.2023 - 02.2024
- Exceeded monthly sales targets ($15,000+) consistently through tailored product recommendations.
- Delivered high-touch customer experiences for high-value retail clients by understanding unique needs.
- Managed customer objections and provided expert product education to facilitate confident purchase decisions.
- Maintained detailed client records and preferences, contributing to repeat business and referrals.
Education
BBA - Marketing
Manipal University
Jaipur, India11-2025
Ontario College Diploma - Advertising And Marketing Communications
Sheridan College
Mississauga, ON09-2024
Skills
- CRM & Sales Tools: Salesforce, HubSpot, Peoplesoft
- B2B & Client-Facing Sales
- Territory Account Management
- Lead Generation & Upselling
- Contract Extensions & Negotiations
- Customer Experience & Retention
- Strategic Prospecting & Planning
- Event Engagement (eg, College Fairs, Trade Shows)
- Product Knowledge & Consultative Selling
- Microsoft Office Suite, Google Ads
Certification
- Salesforce CRM Certification
- Google Ads Analytics
- Digital Marketing Simtership (Stukent)
- Hootsuite Platform & Social Media Certification
Timeline
Inside Sales Representative
Hp Inc
09.2024 - Current
Sales Consultant
Peoples Jewellers
09.2023 - 02.2024
Student Ambassador
Sheridan College - Hazel McCallion Campus
08.2023 - 04.2024
BBA - Marketing
Manipal University
Ontario College Diploma - Advertising And Marketing Communications
Sheridan College
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