Nicole Vanegas

Check patients in, put all the information in the computer take x-rays treatment coordinating, deliver treatment plans, billing, account receivable, post payments I am trained to do zoom whitening, I am trained to examine for sleep apnea scan airway and make interoral appliance with itero. I have many skills in the front and back office I’m trained in sterilization,room set up and tare down I have great people skills and great communication skills to relate to patients

• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Developed effective communication strategies between departments within the organization.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Negotiated contracts with vendors to secure favorable terms and pricing.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Automated office operations for managing client correspondence, payment schedules and data communications.
• Reviewed files and records to obtain information and respond to requests.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Reviewed completed work to verify consistency, quality, and conformance.
• Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
• Managed office budget to handle inventory, postage and vendor services.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Implemented quality control measures to uphold company standards.