Nicole Schoyen
Kamloops,BC
Summary
A young student support worker in her field, dedicated to learning new skills and providing mental health services, highly capable of building connections with many peoples, and providing a safe environment for all, I am passionate about not only creating professional relationship with client but creating healthy work relationships with employers and co-workers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shelter Support Worker & Triage
Canadian Mental Health Association
10.2022 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Utilized evidence-based practices to provide effective interventions for clients.
- provided appropriate first aid measures
- cleaning
- creating professional trusting relationships with clients
Ski Instructor
Mount Baldy Ski School
03.2021 - Current
- Offered constructive feedback to clients to help reach goals.
- Facilitated group coaching sessions and provided individual coaching support.
- Actively sought feedback from clients on lesson quality and instructor performance, incorporating suggestions for ongoing improvement in service delivery.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
- Adapted teaching methods according to weather conditions and terrain changes for optimal student success on the slopes.
- Assisted clients with developing strategies to manage stress and increase productivity.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
Support Worker
Thompson Okanagan Community Services
07.2023 - 09.2023
- Documented client progress and activities in accordance with agency policies and procedures.
- Promoted community integration by providing extensive physical, emotional and social support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- provided health care such as stoma care, as well as other first aid when nessesary
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Invasive Species Control
Setetkwe Environmental Ink
04.2023 - 06.2023
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong communication and organizational skills through working on group projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Arts - Psychology
Thompson River University
Kamloops, BC04.2027
Skills
- Treatment Planning
- Structured Decision Making (SDM) tools knowledge
- Administrative Management
- Mobility support
- Emotional Support
- Referral Coordination
- Behavioral support
- Life Skills Development
- Clean Driving Record
- Mobility Assistance
- Professional boundaries
- Case Documentation
- First Aid/CPR
- Housekeeping tasks
- Cultural Sensitivity
- Client Advocacy
- Accountablity
Languages
English
Native or Bilingual
French
Limited Working
Certification
- WHIMIS
- Mental Health first aid
- Work safe level 1 first aid
- boundaries training( may1st 2024)
- Anti Oppressive training
- food safe
Timeline
Support Worker
Thompson Okanagan Community Services
07.2023 - 09.2023
Invasive Species Control
Setetkwe Environmental Ink
04.2023 - 06.2023
Shelter Support Worker & Triage
Canadian Mental Health Association
10.2022 - Current
Ski Instructor
Mount Baldy Ski School
03.2021 - Current
Bachelor of Arts - Psychology
Thompson River University
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