Nicole Renaud
Timmins,ON
Summary
Seeking to gain valuable experience within your esteemed organization, eager to contribute skills and drive to achieve exceptional results. Strong commitment to professional growth, motivated to leverage expertise in [relevant field] to make a significant impact. Adept at [specific skills or qualifications], possess a proven track record of delivering high-quality work and exceeding expectations. Joining team to further develop abilities while making meaningful contributions towards company\'s success.
Overview
23
23
years of professional experience
Work History
Outside sales representative
Levert
05.2022 - Current
- Responsible for sourcing new prospects
- Selling and promoting products to both existing and potential clients
- Performing needs analysis and cost-benefit analysis for clients
- Establishing and maintaining positive business relationships with clients
- Monitoring competitors’ sales activities
- Assisting with corporate marketing strategies and expanding the company to new markets
- Cold calling potential clients
- Coordinating sales efforts with other departments
- Supplying the management team with reports on customer needs or interests, potential new products, or services, and competitive activities.
Inside sales representative
Toromont Cat
11.2021 - 05.2022
- Customer service representative
- Assisting customer with all their CAT machine needs
- Assisting with rental programs
- Sales of machine and attachments
Service Administration
Wajax Equipment
08.2020 - 11.2021
- Assisted customers with a warm and professional attitude.
- Processed warranty claims and credits.
- Assisted customer with questions.
- Kept records of customer complaints
- Handled emails, inbound calls, and outbound calls.
- Managed customer accounts
- Assisted with technical support duties.
- Performed data entry for customer information and orders.
- Took inventory
Accounting/Inside/Outside Sales Representative
Soucie Salo Safety
08.2013 - 08.2020
- Customer service representative
- Account receivable and payables
- Purchasing
- Sales
- Warehouse Attendant
- Shipping and Receiving
- Filing
- Administration Duties
- Fieldwork, Processed Molds for ear protection and performed Fit Tests.
- Organized Site Visits
- Promote new products to customers.
- Provide quotes and orders.
- Answering calls, taking down information
- Scheduling meetings.
Bus Driver
Leushen Transportation
09.2009 - 08.2013
Operator
Ontera
08.2007 - 09.2009
- Assisting customers with long distance calls and directory assistance.
- Administration Duties
- Filing
- Office duties, cleaning.
- Answering phones, assisting customer with their phones.
Customer Care Representative
Teletech
08.2002 - 08.2007
- Assisting customers with their bill and troubleshooting their cell phone.
- Accepting payments, arranging accounts and performing customer change of ownership.
- Problem solving
Education
Early Childhood Education - undefined
Northern College
Timmins, ON06.2002
undefined
Ecole Secondaire Theriault
Timmins, ON06.2000
Skills
- Bilingual
- Valid G driver license
- Reliable, flexible, and dependable
- Excel, MS PowerPoint, MS Word, MS Office
- First aid and CPR
- Basic supervisor course
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Customer service
- Goal oriented
- Team leadership
- Sales closing
- Relationship cultivation
- Phone and email etiquette
- Sales presentations
- Sales management
- High energy
- Sales strategies
- B2B sales
- Computer skills
- Approachable
- Upselling strategies
- Client relationship development
- Cold calling
- CRM and Salesforce proficiency
- Strategic sales techniques
- Client needs assessment
- Lead prospecting
- Territory growth
- Analytical thinking
- Resolution-oriented
- Persuasive negotiator
- Appointment setting
- Client account management
- Analytical problem solver
- Sales cycle management
- Tech-Savvy
- Excellent presentation skills
- Sales proposal creation
- CRM tracking
- Closing techniques
Languages
English
Native or Bilingual
French
Elementary
Timeline
Outside sales representative
Levert
05.2022 - Current
Inside sales representative
Toromont Cat
11.2021 - 05.2022
Service Administration
Wajax Equipment
08.2020 - 11.2021
Accounting/Inside/Outside Sales Representative
Soucie Salo Safety
08.2013 - 08.2020
Bus Driver
Leushen Transportation
09.2009 - 08.2013
Operator
Ontera
08.2007 - 09.2009
Customer Care Representative
Teletech
08.2002 - 08.2007
Early Childhood Education - undefined
Northern College
undefined
Ecole Secondaire Theriault
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