Hi, I’m
Nicole Liboiron-Coles
Calgary,Alberta
Summary
Versatile professional with a proven track record at Alberta Food Tours, excelling as a dynamic tour leader and adept in partner and customer relations. Spearheaded innovative tour strategies and social media engagement, enhancing brand visibility and client satisfaction. Skilled in community building and collaborative marketing, my approach has consistently fostered growth and positive client feedback.
Overview
37
years of professional experience
Work History
Alberta Food Tours
Community Manager and Tour Guide
05.2015 - Current
Job overview
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Established and maintained partnerships with relevant businesses, expanding the reach of the community and generating new opportunities for collaboration.
- Collaborated with team members and partners to create tours for guests from around the world.
- Lead guests from across the globe on tours in Calgary, Banff and Canmore.
- Worked with Tourism Calgary and Travel Alberta to ensure outstanding experiences for destination management organizations and companies, tour operators and guests.
- Lead large tours as a step-on bus guide for full day trips through central and southern Alberta.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Worked closely with management staff to create new and lucrative tours.
LPI Communcations
Account Executive
01.2000 - 09.2000
Job overview
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Successfully managed portfolio of high-value accounts, maintaining focus on customer satisfaction and account growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Applied Terravision Systems
Investor Relations and Marketing Manager
08.1992 - 09.1999
Job overview
- Boosted sales with effective promotional activities.
- Developed partnerships with key stakeholders to expand market reach.
- Oversaw content creation for maintaining brand consistency.
- Collaborated with sales teams to align marketing efforts with business goals.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
- Executed email marketing campaigns to nurture leads and convert prospects into customers.
- Coordinated with sales teams to align marketing and sales strategies, driving revenue growth.
CJFB TV
On Air Contributor
06.1988 - 08.1990
Job overview
- Interviewed sources for pieces and fact-checked information to create accurate work.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Interviewed individuals by phone, video chat and in-person to write news stories.
- On air presenter for news, weather and sports as well as for news and year end specials.
Education
Mount Royal UniversityCalgary, AB
Diploma from Digital Marketing For Business
01-2017
University of CalgaryCalgary, None
Bachelor of Arts from Political Science/Communications
05-1992
Lethbridge CollegeLethbridge, AB
Diploma from Broadcast Journalism
Skills
- Community Builder
- Dynamic Tour Leader
- Development Team Contributor
- Partner and Customer Relations
Two-time Calgary White Hat Finalist
Nominated for a Calgary White Hat Award two years in a row.
Timeline
Community Manager and Tour Guide
Alberta Food Tours
05.2015 - Current
Account Executive
LPI Communcations
01.2000 - 09.2000
Investor Relations and Marketing Manager
Applied Terravision Systems
08.1992 - 09.1999
On Air Contributor
CJFB TV
06.1988 - 08.1990
Mount Royal University
Diploma from Digital Marketing For Business
University of Calgary
Bachelor of Arts from Political Science/Communications
Lethbridge College
Diploma from Broadcast Journalism
Similar Profiles
STEPHANIE Z. RODRÍGUEZ VÉLEZSTEPHANIE Z. RODRÍGUEZ VÉLEZ
Tour Guide at Flavors Of San Juan Food & Culture ToursTour Guide at Flavors Of San Juan Food & Culture Tours
Kiana HedstromKiana Hedstrom
Volunteer at Food Banks AlbertaVolunteer at Food Banks Alberta
Deborah MoliseDeborah Molise
Event Manager at Eat St Pete Food ToursEvent Manager at Eat St Pete Food Tours