Nicole Leblanc
664 Memramcook East Rd Memramcook ,NB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Senior Ag Lending Analyst
Farm Credit Canada, FCC
10.2008 - 06.2023
- Set up and completed loan submission packages.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Advised clients on mortgage, education and personal loans.
- Processed loan applications and monitored progress from start to finish.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Customer Service Representative
Royal Bank Of Canada, RBC
03.1998 - 10.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Louis J Robichaud
Shediac, NB06.1980
Timeline
Senior Ag Lending Analyst
Farm Credit Canada, FCC
10.2008 - 06.2023
Customer Service Representative
Royal Bank Of Canada, RBC
03.1998 - 10.2008
High School Diploma -
Louis J Robichaud
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