Nicole Leblanc
664 Memramcook East Rd Memramcook ,NB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Senior Ag Lending Analyst
Farm Credit Canada, FCC
Moncton, NB
10.2008 - 06.2023
- Set up and completed loan submission packages.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Advised clients on mortgage, education and personal loans.
- Processed loan applications and monitored progress from start to finish.
- Proactively identified solutions for customers experiencing credit issues.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Customer Service Representative
Royal Bank Of Canada, RBC
Moncton, NB
03.1998 - 10.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Louis J Robichaud
Shediac, NB06.1980
Timeline
Senior Ag Lending Analyst
Farm Credit Canada, FCC
10.2008 - 06.2023
Customer Service Representative
Royal Bank Of Canada, RBC
03.1998 - 10.2008
High School Diploma -
Louis J Robichaud