I believe that I can contribute meaningfully to the WDG community by building strong, trusting relationships with young families through the Family Home Visitor role. I am excited to engage with families, offer compassionate support, and help foster early childhood development across the region.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dental Systems Coordinator
Wellington-Dufferin-Guelph Public Health
02.2019 - Current
Provides administrative support to the Healthy Smiles Ontario and Ontario Seniors Dental Care Program. Responds to enquiries about dental emergencies and preventive care from clients, potential clients, community social services providers and dental professionals. Assists clients to enroll in HSO and/or OSDCP. Maintains accurate data for program evaluation and to meet Ministry requirements.
Actively engaged in community outreach, supporting and assisting team members on various projects that support the oral health of our WDG community.
Administrative Assistant
Woolwich Dental Group
04.2015 - 02.2019
Contributed to a welcoming environment for all patients through friendly interactions and prompt assistance at the front desk.
Enhanced overall patient experience by maintaining a compassionate demeanor when interacting with individuals experiencing pain, distress, or anxiety related to their dental visit.
Improved patient satisfaction by efficiently managing appointment schedules and confirming appointments in a timely manner.
Provided exceptional customer service by addressing patient concerns, inquiries, or complaints promptly while maintaining composure under difficult circumstances.
Owner/Operator
my home daycare
05.2009 - 09.2015
I founded and operated a home daycare for 6 years, where I was responsible for both the business and caregiving aspects. This included managing daily routines, creating early childhood education plans, healthy meal planning, ensuring regulatory compliance, and maintaining strong relationships with parents.
Education
CDA Level 2 -
Medix College
01.2003
Skills
Critical thinking
Effective verbal communication
Strong organizational skills
Prioritization and scheduling
Engaged listening skills
Responsive to evolving situations
Self-directed work
Certification
WHMIS, May 2025
Police Vulnerable Sector Check, May 28th, 2024
Situational Awareness and Verbal De-escalation, January 13th, 2023