Nicole Kim
Valencia,CA
Summary
Dynamic and results-oriented with experience at Sul & Beans, excelling in customer service and complaint resolution. Proven ability to maintain safety and cleanliness while achieving production goals. Bilingual in English and Russian, with strong teamwork and problem-solving skills, dedicated to continuous development and enhancing team success.
Overview
2
2
years of professional experience
Work History
Team Member
Sul & Beans
10.2023 - 08.2025
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Prepared orders and drinks.
- Worked with POS system to place orders.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Able to work efficiently in a high-paced environment by staying organized, communicating clearly with team members and customers, and efficiently handling multiple tasks such as order preparation, customer service, and maintaining cleanliness under pressure
Park Supervisor
CaliBounce
06.2023 - 09.2023
- Maintaining the safety and cleanliness of the park.
- Maintained tools and equipment to foster safe and consistent operation.
- Ensure all equipment is properly set up and inspected, enforce safety guidelines for children and guardians
- Experienced in setting up and packing away park equipment, including inflatables like bouncy houses
- Maintaining clear communication with team members, parents, and children to ensure a smooth, safe, and enjoyable experience for all visitors
Education
High School Diploma -
California Virtual Academy
Simi Valley, CA06-2025
Skills
- Complaint resolution
- Cleaning
- Complex Problem-solving
- Conflict resolution
- Customer service
- Fluent in Russian
- Continuous development
- Goal setting and achievement
- Teamwork and collaboration
- POS systems
- Willingness to learn
Languages
English
Russian
Timeline
Team Member
Sul & Beans
10.2023 - 08.2025
Park Supervisor
CaliBounce
06.2023 - 09.2023
High School Diploma -
California Virtual Academy
Similar Profiles
Marjorie TajaranMarjorie Tajaran
Team Member at Sul & BeansTeam Member at Sul & Beans
Erika ChangErika Chang
Barista (multiple Corporations) at Sul & BeansBarista (multiple Corporations) at Sul & Beans
Aaron Matthew CruzAaron Matthew Cruz
Crew Member at Sul & BeansCrew Member at Sul & Beans
Hermione SanchezHermione Sanchez
Kitchen Staff Member at Pacific Kitchen - More Than Just PokéKitchen Staff Member at Pacific Kitchen - More Than Just Poké
Abby CarolinoAbby Carolino
Front Desk Receptionist at Henry Mayo Fitness and HealthFront Desk Receptionist at Henry Mayo Fitness and Health