Nicole Dickson
Calgary,Canada
Summary
With 25 years of experience, I am a seasoned operations and delivery leader, driving success for global teams, programs, and projects. I've collaborated with world-class clients such as Nissan, INFINITI, Nike, Rolex, Dell, Mitsubishi, and AT&T. I address diverse business challenges with a commitment to excellence, a proactive mindset, and the ability to synthesize experience into impactful solutions.
Overview
15
15
years of professional experience
Work History
Director of M&A Integrations
Bounteous x Accolite Digital
Calgary, Alberta
05.2023 - Current
- As a leader in the Global M&A team at Bounteous x Accolite Digital, I specialize in integration strategies, optimizing processes for seamless mergers and acquisitions
- Accelerated the Xerris-to-Accolite Digital integration, completing it in 7 weeks (vs
- 6 months)
- Directed legacy entity integration tracks for the Bounteous x Accolite Digital merger, achieving full integration by June 2024
- Streamlined NA operations and enhanced global data accuracy
- Managed and launched three global system migrations, including HRIS Namely (Americas) and Darwin Box (APAC) and Open Air globally
Senior Vice President of Delivery
Critical Mass
Calgary, Alberta
03.2016 - 04.2023
- Directed global delivery operations for high-profile clients, including Nissan, INFINITI, Rolex, Nike, AT&T, and Dell
- Oversaw a global team of 150 Project Managers across 12 offices, driving operational excellence through standardized processes
- Spearheaded strategic initiatives to enhance efficiency, foster organic growth, and execute large-scale transformations
- Boosted a US Telco account from $9M to $22M within 9 months
- Partnered to scale a new client from $1M to $3.2M in just 6 months
- Delivered a global enterprise platform rollout for 2,000+ employees in under a year
- Averted $300K in revenue risk for a US automotive client through strategic problem-solving
Vice President of Operations
Petrofeed
Calgary, Alberta
01.2015 - 02.2016
- Company Overview: Petrofeed was a startup with a vision to create a software application to enable better supply chain coordination within the energy industry
- I worked with the founder towards planning to deliver an MVP solution
- I successfully scaled this start-up by 200% in less than 2 years
- Petrofeed was a startup with a vision to create a software application to enable better supply chain coordination within the energy industry
Program Director
Evans Hunt Group
Calgary, Alberta
10.2011 - 12.2014
- I was hired to lead the PM team and practice
- I was a delivery lead on accounts such as Brookfield, Mount Norquay, and Shaw Communications
- Scaled the agency by 800% within 2 years
- Established and implemented a standard for process and templates for the Evans Hunt Project Management Office (PMO) for over 20 Project Managers
Practice Leader, Project Management
Shaw Communications
Calgary, Alberta
05.2010 - 10.2011
- Led practice improvement, train and develop skills, coaching delivery methodology (PMI, Waterfall, Agile, Scrum), and to establish a community of practice
- Led the Project Management practice of 50 delivery people within IT
Education
Project Management Professional Certification (PMP) - Project Management
Project Management Institute
Calgary, AB04.2013
Bachelor of Arts - Media Arts + Digital Technologies
Alberta University of The Arts
Calgary, AB06.2004
Diploma - Media Arts & Design
Southern Alberta Institute of Technology
Calgary, AB06.2001
Diploma - Business Administration
Southern Alberta Institute of Technology
Calgary, AB06.1999
Skills
- Leadership
- Program Management (PMO)
- Strategic planning
- Project Management (PMP certified)
- Delivery Methodology: PMI, Scrum, Agile
- Change Management
- Operations
- M&A Integration
- Problem Solving
- Business Efficiency and Optimization
Boardworkandvolunteering
- Silver Gummy Foundation, Board Member, Grants Committee, 11/01/23 - Present
- Toastmasters International, President of the Critical Mass Team (60+ members), 03/01/17 - 03/01/19
- Critical Mass Diversity & Inclusion, Board Mentor, LGBTQIA+ Infiniti Group, 09/01/21 - 04/30/23
- SafeLink Alberta, Board Member, Governance Committee; Chair of ‘Splash of Red' Gala Committee, 09/01/14 - 06/30/17
- United Way of Calgary and Area, IT Advisory Committee Member, 02/01/21 - 02/28/22
Timeline
Director of M&A Integrations
Bounteous x Accolite Digital
05.2023 - Current
Senior Vice President of Delivery
Critical Mass
03.2016 - 04.2023
Vice President of Operations
Petrofeed
01.2015 - 02.2016
Program Director
Evans Hunt Group
10.2011 - 12.2014
Practice Leader, Project Management
Shaw Communications
05.2010 - 10.2011
Project Management Professional Certification (PMP) - Project Management
Project Management Institute
Bachelor of Arts - Media Arts + Digital Technologies
Alberta University of The Arts
Diploma - Media Arts & Design
Southern Alberta Institute of Technology
Diploma - Business Administration
Southern Alberta Institute of Technology
Similar Profiles
Sumit SachdevaSumit Sachdeva
Director - Industry Principal Consultant at Bounteous x AccoliteDirector - Industry Principal Consultant at Bounteous x Accolite
Heather HenryHeather Henry
Consultant, Global Talent Acquisition at Bounteous X AccoliteConsultant, Global Talent Acquisition at Bounteous X Accolite
Preetham GPreetham G
Senior Engineer at Bounteous AccoliteSenior Engineer at Bounteous Accolite