Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nicole Barajas'

Anaheim

Summary

Professional and knowledgeable, offering several years of experience in administrative support and customer service. Computer-literate I adapt quickly to new software and programs. Bringing strong written and verbal communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Looking for an opportunity to grow as a legal assistant.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Personal Assistant to the Owner

Lucky Flowers
11.2022 - Current
  • Oversaw personal and professional calendars and coordinated for future event s.
  • Sourced and ordered store equipment and supplies.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Displayed absolute discretion at handling confidential information.
  • Served as point of contact between clients and managerial staff.

Automotive Sales Consultant

South Coast Toyota
11.2022 - 01.2023
  • Answered telephone and email inquiries from potential customers.
  • Prepared purchased vehicles and completed final delivery checks.
  • Responded to customer enquiries via telephone and email.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Located merchandise across various stores to address customer needs.
  • Met customers on lot and in showroom to discuss available vehicles and options.

Automotive Sales Consultant

Toyota Place
02.2020 - 10.2022
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

Automotive Finance Manager

Anderson Chevrolet
07.2019 - 01.2020
  • Processed loan applications and monitored progress from start to finish.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Assisted customers with completing loan applications and other paperwork.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Reviewed documentation and identified financial discrepancies where applicable.

Automotive Sales Consultant

South Coast Toyota
08.2018 - 07.2019
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Internet/Sales/BDC Sales Manager

Imperio Nissan Of Garden Grove
08.2017 - 08.2018
  • Logged customer comments in dealer management system for follow-up.
  • Posted appointments on internal board to notify sales department.
  • Managed and conducted outbound calling and texting campaigns to attract business and meet objectives.
  • Confirmed scheduled appointments to reduce chances of potential buyer no shows.
  • Offered incentives to reschedule no-show and canceled appointments.
  • Engaged with internet customers and scheduled appointments electronically for added customer convenience.

Retail Sales Associate

VS PINK
01.2016 - 01.2018

Education

High School Diploma -

Rancho Alamitos High School
Garden Grove, CA

Skills

  • Microsoft Office proficiency
  • Critical thinking
  • Exceptional Telephone Etiquette
  • Negotiation
  • CRM Software

Certification

  • AFIP Certification
  • Sales Liscense

Languages

Spanish
Native or Bilingual

Timeline

Personal Assistant to the Owner

Lucky Flowers
11.2022 - Current

Automotive Sales Consultant

South Coast Toyota
11.2022 - 01.2023

Automotive Sales Consultant

Toyota Place
02.2020 - 10.2022

Automotive Finance Manager

Anderson Chevrolet
07.2019 - 01.2020

Automotive Sales Consultant

South Coast Toyota
08.2018 - 07.2019

Internet/Sales/BDC Sales Manager

Imperio Nissan Of Garden Grove
08.2017 - 08.2018

Retail Sales Associate

VS PINK
01.2016 - 01.2018

High School Diploma -

Rancho Alamitos High School
Nicole Barajas'