Summary
Overview
Work History
Education
Skills
Timeline
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Nicolas Latorre

Folsom

Summary

Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress.

Overview

6
6
years of professional experience

Work History

Table Games Dealer

Red Hawk Casino
05.2024 - Current
  • Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
  • Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
  • Managed chips and money transactions with attention to detail to prevent fraud.
  • Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
  • Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
  • Monitored game for potential security risk to protect operation and players.
  • Maintained a professional and welcoming atmosphere for players with excellent communication skills.
  • Enforced game rules to maintain fair paly and avoid disputes.

Valet Attendant

Red Hawk Casino
12.2023 - 05.2024
  • Greeted customers upon arrival, provided assistance with luggage and other items.
  • Inspected customer vehicles for pre-existing damage prior to parking them.
  • Communicated daily with valet staff to ensure efficient operations.
  • Assisted customers in retrieving their vehicles when requested.
  • Organized and coordinated the flow of traffic in and out of the parking lot.
  • Maintained accurate records of customer information including vehicle make and model, license plate number.
  • Ensured that all safety protocols were followed while parking and retrieving cars from designated areas.
  • Responded quickly and efficiently to any emergency situations that arose during shift hours.
  • Established positive guest relationships through consistent delivery of excellent customer service.

Shear Sharping Specilist

Hattori Hanzo Shears
07.2022 - 07.2023
  • Followed company policies and OSHA requirements to maintain work safety.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Troubleshot and resolved various issues with machinery, maintaining quality and performance.
  • Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
  • Made timely adjustments to machine operations and components to meet demands of different production orders.

Cook/Server

Mimi's Cafe
05.2021 - 06.2022
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Team Leader

Del Taco
05.2020 - 05.2021
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.

Team Member

Carl's Jr
11.2018 - 12.2019
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Learned all required tasks quickly to maximize performance.

Education

Plebotomist - Plebotomy

Plebotomy USA

High School Diploma -

Folsom High School
05.2021

Skills

  • Multitasking and Prioritization
  • Cash Handling
  • Safety processes and procedures
  • Teamwork
  • Flexible & Adaptable
  • Customer service
  • Daily workflow improvement
  • Effective problem solving
  • Strong communication abilities
  • Money handling expertise

Timeline

Table Games Dealer

Red Hawk Casino
05.2024 - Current

Valet Attendant

Red Hawk Casino
12.2023 - 05.2024

Shear Sharping Specilist

Hattori Hanzo Shears
07.2022 - 07.2023

Cook/Server

Mimi's Cafe
05.2021 - 06.2022

Team Leader

Del Taco
05.2020 - 05.2021

Team Member

Carl's Jr
11.2018 - 12.2019

High School Diploma -

Folsom High School

Plebotomist - Plebotomy

Plebotomy USA

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Nicolas Latorre