Nicolas Latorre
Folsom
Summary
Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress.
Overview
6
6
years of professional experience
Work History
Table Games Dealer
Red Hawk Casino
05.2024 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Monitored game for potential security risk to protect operation and players.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Enforced game rules to maintain fair paly and avoid disputes.
Valet Attendant
Red Hawk Casino
12.2023 - 05.2024
- Greeted customers upon arrival, provided assistance with luggage and other items.
- Inspected customer vehicles for pre-existing damage prior to parking them.
- Communicated daily with valet staff to ensure efficient operations.
- Assisted customers in retrieving their vehicles when requested.
- Organized and coordinated the flow of traffic in and out of the parking lot.
- Maintained accurate records of customer information including vehicle make and model, license plate number.
- Ensured that all safety protocols were followed while parking and retrieving cars from designated areas.
- Responded quickly and efficiently to any emergency situations that arose during shift hours.
- Established positive guest relationships through consistent delivery of excellent customer service.
Shear Sharping Specilist
Hattori Hanzo Shears
07.2022 - 07.2023
- Followed company policies and OSHA requirements to maintain work safety.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Troubleshot and resolved various issues with machinery, maintaining quality and performance.
- Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
- Made timely adjustments to machine operations and components to meet demands of different production orders.
Cook/Server
Mimi's Cafe
05.2021 - 06.2022
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Communicated closely with servers to fully understand special orders for customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Team Leader
Del Taco
05.2020 - 05.2021
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Team Member
Carl's Jr
11.2018 - 12.2019
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Learned all required tasks quickly to maximize performance.
Education
Plebotomist - Plebotomy
Plebotomy USA
High School Diploma -
Folsom High School
05.2021
Skills
- Multitasking and Prioritization
- Cash Handling
- Safety processes and procedures
- Teamwork
- Flexible & Adaptable
- Customer service
- Daily workflow improvement
- Effective problem solving
- Strong communication abilities
- Money handling expertise
Timeline
Table Games Dealer
Red Hawk Casino
05.2024 - Current
Valet Attendant
Red Hawk Casino
12.2023 - 05.2024
Shear Sharping Specilist
Hattori Hanzo Shears
07.2022 - 07.2023
Cook/Server
Mimi's Cafe
05.2021 - 06.2022
Team Leader
Del Taco
05.2020 - 05.2021
Team Member
Carl's Jr
11.2018 - 12.2019
High School Diploma -
Folsom High School
Plebotomist - Plebotomy
Plebotomy USA