Nickolas Gipson
Goleta
Summary
Professional with experience in leadership and team management. Skilled in strategic planning, project coordination, and problem-solving. Strong focus on fostering collaboration and driving results. Adaptable and reliable with proven track record of meeting evolving business needs.
Overview
7
7
years of professional experience
Work History
Management Trainee
Enterprise Mobility
12.2024 - Current
- Provided excellent service to ensure customer satisfaction.
- Overseeing tasks such as vehicle check-ins and check-outs, monitoring inventory, and ensuring that vehicles are clean, well-maintained, and ready for rental
- Building and maintaining relationships with business clients and vendors.
- Understanding branch performance metrics, including sales, expenses, and profitability as well as learning day to day operations
Brand Marketing Consultant
1024 Movement
10.2022 - Current
- Participated on the 1024 college student board
- Engineered marketing strategies to boost student participation in organizational programs, specifically on college campuses in Santa Barbara
- Attended meetings to analyze data on psychological states of college students, and discuss future plans for integration into college campuses
Busser
Luckys Steakhouse
06.2024 - 01.2025
- Assisted servers in delivering food and beverages to customers, maintaining a smooth flow of service
- Reset and cleaned tables quickly to prepare for new customers.
- Provided exceptional customer service by promptly responding to guest requests and inquiries
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
APA Essay Assignment Grader
Westmont College
08.2022 - 05.2024
- Graded raw materials based on checklist of quality standards.
- Improved student performance by providing constructive feedback on assignments and tests.
Server/Busser
Coast & Olive
02.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Head/Assistant Basketball Coach
FTS Basketball
05.2023 - 08.2023
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning
- Analyzed game footage to identify areas of improvement for both individual players and overall team strategy.
Volunteer Administrative Assistant
Monroe Elementary
08.2023 - 12.2023
- Provide care for mentally disturbed, delinquent, or handicapped children.
- Create developmentally appropriate lesson plans.
- Instruct children in health and personal habits, such as eating, resting, and toilet habits.
- Identify signs of emotional or developmental problems in children and bring them to parents' or
Resident Care Assistant
Westmont College
08.2021 - 05.2023
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Assisted with resolving student conflicts and disputes.
Barista
Tpumps
06.2018 - 08.2022
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Filled in for managers in maintaining the shop's efficiency production.
Education
Bachelor of Arts - Psychology
Westmont College
Santa Barbara, CA05-2024
Skills
- Customer service
- Sales techniques
- Negotiation
- Marketing
- Strategic planning
- Data interpretation
- High volume dining
- Effective communication
- Group leadership
- Interpersonal relationships
Accomplishments
- Achieved "A-list" by successfully working as a top 25 employee in the Souther California region with accuracy and efficiency.
- Appointed to run the establishment in absence of administrators in multiple job positions.
- Received numerous positive reviews by name on websites such as yelp.
- Achieved "branch excellence" at my establishment, leading my team in customer service scores and name drops.
Timeline
Management Trainee
Enterprise Mobility
12.2024 - Current
Busser
Luckys Steakhouse
06.2024 - 01.2025
Volunteer Administrative Assistant
Monroe Elementary
08.2023 - 12.2023
Head/Assistant Basketball Coach
FTS Basketball
05.2023 - 08.2023
Server/Busser
Coast & Olive
02.2023 - 03.2024
Brand Marketing Consultant
1024 Movement
10.2022 - Current
APA Essay Assignment Grader
Westmont College
08.2022 - 05.2024
Resident Care Assistant
Westmont College
08.2021 - 05.2023
Barista
Tpumps
06.2018 - 08.2022
Bachelor of Arts - Psychology
Westmont College
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