Nicholas Lawson
Blackwell Supply
BELLEVILLE,ON
1
Language
8
years of professional experience
Dynamic professional specializing in customer relations and operational efficiency. Proven ability to enhance service delivery and improve team collaboration through strategic problem-solving and effective training initiatives.
Work History
Assistant Manager
1 Year- Assisted in training new staff on operational procedures and customer service standards.
- Coordinated inventory management processes to ensure optimal stock levels and minimize shortages.
- Supported daily operations by monitoring workflow efficiency and identifying areas for improvement.
- Facilitated communication between multiple store locations to enhance collaboration and service delivery.
- Contributed to sales strategies by analyzing customer feedback and suggesting product improvements.
Supervisor/Cocktail Bartender
1 Year 2 Months- Supervised daily operations, ensuring compliance with Smart serve and safety regulations.
- Trained and mentored staff on customer service excellence and operational procedures.
- Coordinated team to optimize labor efficiency during peak hours.
- Implemented inventory management practices to reduce waste and improve cost control.
- Assisted in training new bartenders on drink preparation and customer service standards.
- Developed strong customer relationships through engaging interactions and personalized service.
- Improved speed of service by mastering multitasking skills during high-volume periods without sacrificing quality or presentation.
Bartender Supervisor
4 Years 4 Months- Trained and supervised bar staff to ensure adherence to service standards.
- Developed drink menus that enhanced customer experience and increased sales.
- Managed inventory levels, reducing waste through effective ordering practices.
- Implemented training programs for new bartenders, improving service efficiency.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Trained new bartenders on drink preparation, product promotion, and garnish preparation
Education
No Degree - Paramedicine
Skills
Money handling
Customer relations
Multitasking and organization
Strategic thinking
Adaptability and flexibility
Team leadership
Decision-making
Time management
Problem-solving
Customer rapport
Languages
English
Professional Working
Timeline
Assistant Manager
Blackwell Supply
08.2025 - 08.2026Read More
Supervisor/Cocktail Bartender
Shoeless Joes Sports Bar and Grill
05.2024 - 07.2025Read More
Bartender Supervisor
Chucks Roadhouse
06.2018 - 10.2022Read More
Loyalist College of Applied Arts And Technology
No Degree from Paramedicine
Read More