Nicholas Berroteran
Alhambra
Summary
Seeking to utilize excellent communication and interpersonal skills to complete tasks. Looking to gain valuable work experience through reliable work ethic and the ability to quickly adapt to new tasks and environments. Highly organized and detail-oriented worker, with a drive to exceed expectations. Eager to leverage skills and knowledge to contribute to customer service and sales success.
Overview
2
2
years of professional experience
Work History
Crew Member
Chipotle
09.2024 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Front Desk Customer Service Representative
Burn Fitness
06.2024 - 08.2024
- Supported sales initiatives by informing potential customers about available promotions or special rates when handling reservation inquiries.
- Managed high call volume with professionalism, ensuring that all phone calls were answered quickly and accurately.
- Consistently maintained an organized workspace at the front desk, contributing to a professional atmosphere in the hotel lobby area.
- Created and maintained pleasant and calming environment to deliver excellent experience for members and guests.
- Maintained a welcoming environment for guests by consistently providing friendly and efficient service.
Customer Service Representative
UCLA
06.2023 - 06.2024
- Customer Service Representative with strong skills in adaptability, leadership, and team building
- Demonstrated ability to maintain organized environments and provide excellent customer support at UCLA's Ackerman Union
- Committed to fostering a cooperative and friendly workplace while effectively managing time and resolving conflicts
Education
BACHELOR OF ARTS (B.A.) - POLITICAL SCIENCE
University of California, Los Angeles
Los Angeles, CA06.2024
BACHELOR OF ARTS (B.A.) - HISTORY
University of California, Los Angeles
Los Angeles, CA06.2024
ASSOCIATE IN ARTS (A.A.) - POLITICAL SCIENCE
Los Angeles Pierce College
Woodland Hills, CA06.2022
ASSOCIATE IN ARTS (A.A.) - HISTORY
Los Angeles Pierce College
Woodland Hills, CA06.2022
Skills
- Reliable & Trustworthy
- Conflict Resolution
- Team Building
- Active Listening
- Critical Thinking
- Friendly, Positive Attitude
- Strong Work Ethic
- Planning & Organizing
- Verbal and Written Communication
- Scheduling
- Follow-up skills
- Customer Relations
Timeline
Crew Member
Chipotle
09.2024 - Current
Front Desk Customer Service Representative
Burn Fitness
06.2024 - 08.2024
Customer Service Representative
UCLA
06.2023 - 06.2024
BACHELOR OF ARTS (B.A.) - HISTORY
University of California, Los Angeles
ASSOCIATE IN ARTS (A.A.) - POLITICAL SCIENCE
Los Angeles Pierce College
ASSOCIATE IN ARTS (A.A.) - HISTORY
Los Angeles Pierce College
BACHELOR OF ARTS (B.A.) - POLITICAL SCIENCE
University of California, Los Angeles
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