Nicholas Ballard
Montreal,Quebec
Summary
To obtain a customer service representative position where I can utilize my 3 years of experience in various client-facing roles to provide exceptional support and assistance to customers.
Overview
9
9
years of professional experience
Work History
Embedded Systems Engineer
One Silicon Chip Photonics
03.2023 - 06.2023
Software Developer
MDA
01.2021 - 06.2022
Software Developer
Neptec
03.2018 - 01.2020
Systems Engineer
Nikon
10.2015 - 10.2017
Ranger
Zipline Hilton Head
01.2014 - 02.2015
Education
Bachelor Of Applied Science - Math And Engineering
Queen's University
Kingston, ON05.2009
Skills
- Excellent problem-solving abilities: Skilled at quickly identifying customer issues and finding appropriate solutions to meet their needs
- Attention to detail: Meticulous in recording and documenting customer interactions, ensuring accuracy and completeness of information
- Adaptability: Quick to learn and adapt to new processes, technologies, and industry changes, ensuring up-to-date knowledge and efficient customer service delivery
- Team player: Collaborative and cooperative, capable of working effectively with diverse teams to achieve common goals and provide exceptional customer service
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Embedded Systems Engineer
One Silicon Chip Photonics
03.2023 - 06.2023
Software Developer
MDA
01.2021 - 06.2022
Software Developer
Neptec
03.2018 - 01.2020
Systems Engineer
Nikon
10.2015 - 10.2017
Ranger
Zipline Hilton Head
01.2014 - 02.2015
Bachelor Of Applied Science - Math And Engineering
Queen's University
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