Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichol Fernando

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Manage the efficient handling and movement of goods, services, materials, and related information within and between supply chains. Also equipped with exceptional communication, organizational and administrative skills.

Overview

9
9
years of professional experience

Work History

Operations Administrator

United Parcel Service, UPS
11.2021 - Current
  • Customer service skills.
  • Tracking, tracing, and scanning.
  • Analysis using various software packages and databases, e.g. SAP Logistics , MS Access.
  • Examine various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.

Assistant Manager

Tim Horton's
08.2021 - Current
  • Motivating and guiding team members, fostering a positive and respectful work environment, and promoting teamwork.
  • Ensuring adherence to Tim Horton's standards for service, product quality, cleanliness, and guest experience.
  • Assisting with ordering supplies, managing inventory levels, and controlling costs.


Clerk Intern

United Parcel Service, UPS
11.2021 - 12.2022
  • Performs data entry/scanning.
  • Managed incoming calls and emails promptly, directing inquiries to the appropriate personnel.
  • Received all warehouse shipments and logged into system, delivering high level of accuracy.

Package Handler

FedEx Ground
07.2020 - 09.2021
  • Manage and supervise sort operations.
  • Labeled, scanned, and weighed packages, unloaded and sorted incoming packages.
  • Work quickly, able to lift more than 75 lbs and efficiently while adhering to safety standards.

Restaurant Supervisor

Hard Rock Hotel & Casino Ottawa
08.2019 - 05.2020
  • Maintained communication between servers and kitchen associates.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervising the floor during meal periods to ensure that all standards and steps of service are met through all guests' interactions.


Sri Lanka - Assistant Inventory Controller

CCS HOLDINGS (Pvt) Ltd
08.2016 - 05.2018
  • Controlled perpetual inventory counting accuracy check.
  • Reports linehaul schedule delays, accidents, and equipment failures and implements contingency plans.
  • Maintains and manages theinventory of materials and stocked products, which include stock locations and profiles.
  • Fills out log sheets for inbound overages, shortages, damages, or non-compliant material.

Education

Advanced Diploma - Business Administration And Operation Management, Supply Chain And Logistics Management

Algonquin College
Ottawa, ON
05.2021

Completed SAP Simplified for Absolute Beginners and SAP FICO (Financial Accounting & Management Accounting) -

Udemy Institute
07.2020

Advanced Diploma - Computerized Accounting

Metropolitan Campus
04.2017

High School Diploma - Economics and Accounting

St. Nicholas International College
08.2016

Skills

  • Customer service skills
  • Dock operations experiences
  • Quality Assessment and Assurance
  • Manage and supervise sort operations
  • Knowledge of Computerized Accounting software's
  • Computer skills (Word, Excel, MS Access and freight transport software’s)
  • Knowledge of ERP and SAP (SAP logistics & SAP Manufacturing )
  • Able to complete and examine variety of reports and documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy

Timeline

Operations Administrator

United Parcel Service, UPS
11.2021 - Current

Clerk Intern

United Parcel Service, UPS
11.2021 - 12.2022

Assistant Manager

Tim Horton's
08.2021 - Current

Package Handler

FedEx Ground
07.2020 - 09.2021

Restaurant Supervisor

Hard Rock Hotel & Casino Ottawa
08.2019 - 05.2020

Sri Lanka - Assistant Inventory Controller

CCS HOLDINGS (Pvt) Ltd
08.2016 - 05.2018

Completed SAP Simplified for Absolute Beginners and SAP FICO (Financial Accounting & Management Accounting) -

Udemy Institute

Advanced Diploma - Computerized Accounting

Metropolitan Campus

High School Diploma - Economics and Accounting

St. Nicholas International College

Advanced Diploma - Business Administration And Operation Management, Supply Chain And Logistics Management

Algonquin College

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Nichol Fernando