Nichelle Richards
Compton
Summary
Healthcare administrative professional with strong organizational skills and experience in fast-paced environments. Adept at managing patient records, coordinating communication between medical staff, and ensuring smooth operations. Focused on team collaboration and consistently delivering results through adaptability and reliability. Known for excellent multitasking abilities and maintaining confidentiality and accuracy in all tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
ED Ward Clerk
Kaiser Permanente
Harbor City, CA
07.2023 - Current
- Greet and register patients arriving to the Emergency Department while verifying demographic and insurance information.
- Answer multi-line phones and direct calls to nurses, physicians, and hospital departments.
- Maintain accurate patient records and update electronic medical records (EMR/EHR) systems.
- Coordinate communication between physicians, nurses, laboratory staff, radiology, and other departments.
- Process physician orders, admissions, transfers, and discharge paperwork.
- Monitor patient flow and assist with bed assignments within the Emergency Department.
- Schedule diagnostic tests, procedures, and patient transport requests.
- Ensure timely documentation and chart preparation for emergency cases.
- Assist clinical staff during high-volume and emergency situations by prioritizing urgent communications.
- Maintain confidentiality and comply with HIPAA regulations and hospital policies.
- Stock clerical supplies and maintain organized nursing station operations.
- Enter laboratory, imaging, and medication orders accurately into hospital computer systems.
- Track patient status updates and communicate delays or changes to staff and families.
- Support infection control and patient safety procedures within the ER environment.
- Managed high-volume emergency department communications and patient documentation in a fast-paced hospital environment.
- Coordinated patient admissions, transfers, and discharges while ensuring accurate electronic medical record documentation.
- Supported physicians and nursing staff by processing orders, scheduling tests, and facilitating communication across departments.
- Maintained efficient ER workflow through timely chart management, patient tracking, and administrative support.
- Demonstrated strong multitasking and communication skills while handling urgent situations and sensitive patient information.
- Work collaboratively with interdisciplinary healthcare teams in a fast-paced setting
Anesthesia Tech
Olympia Medical Center
Montebello, CA
01.2020 - 01.2021
- Assist anesthesiologists and surgical teams before, during, and after procedures in high-volume operating room settings.
- Prepare anesthesia machines, airway equipment, IV supplies, and monitoring devices for scheduled procedures.
- Ensure operating rooms are fully stocked, sanitized, and prepared for surgical cases according to sterile technique protocols.
- Provide technical and functional support during induction, extubation, and emergency situations.
- Perform equipment checks, troubleshooting, and preventive maintenance on anesthesia-related devices.
- Support efficient room turnover between procedures to maintain surgical schedules and patient flow.
- Maintain accurate inventory of anesthesia supplies and communicate equipment needs to leadership.
- Collaborate with nurses, physicians, and surgical staff to promote patient safety and quality care.
Education
Associate of Science - Health Science
Pasadena City COllege
06-2027
Skills
- Electronic Medical Records (EMR/EHR)
- Medical Terminology
- Patient Registration
- Emergency Department Operations
- HIPAA Compliance
- Data Entry
- Scheduling & Coordination
- Customer Service
- Multitasking
- Team Collaboration
- Communication Skills
- Fast-Paced Environment Experience
Certification
BLS Certification
Languages
Spanish
Limited Working
Timeline
ED Ward Clerk
Kaiser Permanente
07.2023 - Current
Anesthesia Tech
Olympia Medical Center
01.2020 - 01.2021
Associate of Science - Health Science
Pasadena City COllege