Nguyễn Thị Thảo Vân
Ottawa,ON
Summary
I have completed my university degree with a major in international business and have a few years of working experience. Hardworking employee with customer service, multitasking, and time management abilities and devoted to giving every customer a positive and memorable experience. In addition, I am perfectly capable of learning quickly, strong work ethic and effective communication skills..
Overview
3
3
years of professional experience
1
1
Certification
Work History
Banking Customer Service Representative
MSB bank
Hà Nội, Việt Nam
12.2022 - 04.2023
- Provided account information and answered customer inquiries in a timely manner.
- Explained banking procedures and regulations to customers accurately.
- Prepared daily activity reports for management review.
Accoutant
General Import Export Van Xuan Corporation
Hà Nội, Việt Nam
04.2020 - 05.2022
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Monitored balance sheets and income statements to evaluate financial performance.
- Maintained accurate accounts for cash, fixed assets and other transactions.
Education
Marketing Management - Customer Relationship Marketing
Algonquin College
Ottawa, ON01-2026
Bachelor of International Business -
Hanoi University of Business And Technology
Hà Nội, Việt Nam06-2023
Skills
- Promotional support
- Customer Service
- Team Collaboration
- Team building
- Understanding Customer Needs
- Time Management
Certification
- Ielts certification
- Informatics certificate level B
Affiliations
- Volunteer for a charity project
- Join the school volleyball team
Timeline
Banking Customer Service Representative
MSB bank
12.2022 - 04.2023
Accoutant
General Import Export Van Xuan Corporation
04.2020 - 05.2022
Marketing Management - Customer Relationship Marketing
Algonquin College
Bachelor of International Business -
Hanoi University of Business And Technology