Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nguyen Le My

Nguyen Le My

Anaheim

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Coordinator

E-Tech Building Services
08.2024 - 01.2025
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Managed vendor relationships to secure best quality of services and products for organizational needs.
  • Enhanced project tracking by developing comprehensive database, which allowed for real-time updates and adjustments.

Part-time Bartender

The Shake Affinity
04.2023 - 01.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.


Management Executive

Ka - EN Grill And Sushi Bar
04.2024 - 07.2024
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction.
  • Collaborated with team members to meet high standards of service during peak hours.

Barista

Garage Coffee
10.2022 - 01.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and created more than 50 personalized delicious beverages, which improved sales by 15%.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Followed exact recipes for mixing and preparing beverages and food items.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Bartender

Sushi Hokkaido Sachi
08.2022 - 10.2022
  • Upsold menu items to customers, driving up per-sale revenues and maximizing profits.
  • Prepared up to 30 drinks per day for customs orders by accurately measuring and mixing house ingredients.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles, and expertly pair food and drinks.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration, and storage areas.
  • Served high customer volumes during special events, nights, and weekends.

Service

Hajime Tonkatsu and Ramen
9 2023 - 3 2024
  • Contributed to the achievement of sales targets through upselling food items when applicable.
  • Maintained outstanding customer satisfaction levels by delivering service with a smile and going the extra mile to attend to customer requirements.
  • Calmly and effectively managed customer complaints regarding service or food quality, escalating complex problems to management when necessary.
  • Took food orders from guests, proactively promoting deals and meal add-ons for upselling purposes.
  • Contributed to the achievement of sales targets through upselling food items when applicable.

Education

Diploma - International Hospitality Management

London School of Business And Finance
Singapore
03-2024

Vo Thi Sau High School
Binh Thanh, Vietnam
08-2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking Abilities

Certification

VIE AD IELTS Premium Sep from 03/09/2022 to 01/08/2023

at British Council Vietnam.

Diploma level 1 in International Hospitality and Management

from 6th March 2023 to 13th March 2024.


Timeline

Coordinator

E-Tech Building Services
08.2024 - 01.2025

Management Executive

Ka - EN Grill And Sushi Bar
04.2024 - 07.2024

Part-time Bartender

The Shake Affinity
04.2023 - 01.2025

Barista

Garage Coffee
10.2022 - 01.2023

Bartender

Sushi Hokkaido Sachi
08.2022 - 10.2022

Service

Hajime Tonkatsu and Ramen
9 2023 - 3 2024

Diploma - International Hospitality Management

London School of Business And Finance

Vo Thi Sau High School

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Nguyen Le My