Nguyen Khanh Dang
Winnipeg
Summary
An upbeat and personable individual with a natural talent for creating positive guest experiences. Possesses extensive knowledge of food safety standards and the ability to handle multiple tasks seamlessly in fast-paced environments. Committed to delivering exceptional service and playing a key role in ensuring a smooth and enjoyable dining experience for all patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service
Highland Coffee
03.2022 - 08.2023
- Welcome and assisted customers in selecting beverages and food items, ensuring excellent customer service
- Prepared and served a variety of drinks, including coffee and tea, adhering to the company’s quality standards
- Maintained cleanliness and organization of the service area to ensure a comfortable environment for customers
- Processed payments accurately and efficiently using the POS system
- Collaborated with team members to ensure smooth operations during peak hours
- Resolved customer inquiries and complaints promptly, contributing to customer satisfaction and loyalty
Food service Volunteer
Fort Richmond Collegiate
09.2023 - 04.2024
- Assisted in organizing and serving food and beverages to students during major school events and celebrations
- Collaborated with other volunteers to ensure smooth and timely food distribution
- Ensured proper hygiene and cleanliness in the food preparation and serving areas
- Provided a friendly and welcoming atmosphere to enhance the festive experience for students
- Supported event logistics by setting up and cleaning up after the events
Education
High School Diploma -
Fort Richmond Collegiate
Winnipeg, MB06-2024
Skills
- Creativity
- Quick Learner
- Excellent Communication
- Active listening
- Understanding customer needs
- Food safety
- Food handling
Certification
IELTS with an Overall Band Score 6.5
Achievements
First place in Provincial Handball Championship, Manitoba
Workavailability
Available every weekday evening from Monday to Friday, On weekends (Saturday and Sunday) available to work from 12pm to evening
Hobbies and Interests
- Boxing
- Acrylic Painting
- Reading Psychology and Business Books
- Learning
- Working out
- Basketball
- Volleyball
Languageskills
- Fluent in English
- Fluent in Vietnamese
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Food service Volunteer
Fort Richmond Collegiate
09.2023 - 04.2024
Service
Highland Coffee
03.2022 - 08.2023
High School Diploma -
Fort Richmond Collegiate
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